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Bio

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Heriberto Villa is a seasoned insurance professional with 28 years of experience in customer service, management, and leadership. He has worked in various roles, including Insurance Agent, Customer Service Representative, and Banking Supervisor, and holds degrees in Computer Customer Services Training, English Second Language, and Accounting.

Experience

    • Insurance Agent
      • May 2017 - Present
      • Yuma, Arizona Area

      Personal Lines

    • Insurance
    • 1 - 100 Employee
    • Insurance Specialist
      • Oct 2015 - Present

    • Insurance Specialty
      • Oct 2015 - Present

    • Customer Service Representative
      • Jan 2015 - Oct 2015

  • Felix Insurance
    • 1021 W 16th St, Yuma, AZ 85364
    • Customer Service
      • Oct 1999 - Jun 2014
      • 1021 W 16th St, Yuma, AZ 85364

  • IGA Factor Sales
    • 722 N Plaza Dr, San Luis, AZ 85349
    • Cashier Supervisor
      • Feb 1999 - Oct 1999
      • 722 N Plaza Dr, San Luis, AZ 85349

      Direct and supervise employees engaged in sales, reconciling cash receipts, or in performing services for customers Establishing and Maintaining Interpersonal Relationships Handling and Moving Objects Experience with: Cash registers, Fax Machines

  • Banco de Credito Rural del Noroeste
    • San Luis Rio Colorado, Sonora, MX
    • Banking Supervisor
      • Apr 1985 - Feb 1998
      • San Luis Rio Colorado, Sonora, MX

      Resolve customer complaints or answer customers’ questions regarding policies and procedures Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or dispute strain or instruct employees in job duties or company policies or arrange for training to be provided, Data Base.

Education

  • 2014 - 2014
    Goodwill of Central Arizona Career Center
    Computer Customer Services Training
  • 1997 - 1999
    Arizona Western College
    English Second Language
  • 1980 - 1983
    C.B.T.I.S. # 33
    Accounting

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Insurance and Risk Management”

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