Bio
Experience
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Brazil
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Hospitality
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400 - 500 Employee
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Sales Manager
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Nov 2023 - Present
Sales management, planning, administration and execution of the hotel's sales strategies. Ensuring maximum profitability of the hotel and customer loyalty. Management and training of the reservations and events squad to maximize business results. Ensure compliance with the goals established in the management contract. Collaborate with marketing and revenue management departments developing and executing communication strategies and sales pricing of the hotel.
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Account Manager
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Jul 2019 - Nov 2023
Customer service in the sales sector of the hotels: Novotel Curitiba Batel, Ibis Styles Curitiba Airport and Ibis Curitiba Airport in the city of Curitiba. Focus on accommodation sales, corporate and social events, budget negotiation. Responsible for maintenance of the client portfolio, prospective new accounts, drafting of sales strategy plan and visiting with potential clients in the hotels.
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Labadee Travel and Tourism Agency
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Curitiba e Região, Brasil
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Sales
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Jan 2019 - Jul 2019
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Curitiba e Região, Brasil
Customer service in the sales sector of the agency Labadee Sport Fishing. Focus in sales of the fishing operations, airline packages, hotels and transportation. Responsible for maintenance of the client portfolio and drafting of sales strategy plan and prospective new clients.
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Brazil
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Hospitality
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700 & Above Employee
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Account Manager
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Nov 2017 - Mar 2018
Customer service in the sales sector of the hotels: Four Points by Sheraton, Radisson Hotel Curitiba, Quality Hotel Curitiba and Go Inn in the city of Curitiba. Focus on accommodation sales, corporate and social events, budget negotiation. Responsible for maintenance of the client portfolio, prospective new accounts, drafting of sales strategy plan and visiting with potential clients in the hotels.
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Event Coordinator
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Sep 2012 - Nov 2017
Responsible for the events sector of the Quality Hotel Curitiba, supervising the commercial and operational area. Training and guiding work team, distributing and monitoring the execution of activities, sending budgets, follow-up, negotiation, finding prospective clients with visits to companies, visiting with new clients in the hotel, elaboration of strategies to attract new clients, elaboration and fulfillment of reports.
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Shinobi Spirit Event
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Curitina e Região, Brazil
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Meeting Planner
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May 2012 - Dec 2017
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Curitina e Região, Brazil
Freelancer: Coordination of event programming on the main stage, organization of event entry, assembly and disassembly.
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WEvents
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Curitiba e Região, Brasil
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Wedding Planner
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Sep 2011 - Dec 2017
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Curitiba e Região, Brasil
Freelancer: Meeting with bride and groom, coordination of suppliers, organization of the ceremony and party.
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Hoffmann
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Curitiba e Região, Brasil
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Office Assistant
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Jan 2010 - Sep 2012
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Curitiba e Região, Brasil
Payments and receipts, human resources. I also assumed some logistical and commercial functions, such as the coordination of the logistics of equipment and people to the service locations, as well as sending budgets and follow up.
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Education
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2023 - 2024Universidade Tuiuti do Paraná - UTP
Master of Business Administration - MBA, Mba em Gestão Comercial -
2018 - 2019Active Centre of English Training
Exchange Program, Teaching English as a Second or Foreign Language/ESL Language Instructor -
2010 - 2012University Tuiuti Parana
Master of Business Administration - MBA, Event Planning and Management -
2006 - 2008University Tuiuti Parana
Bachelor in Tourism, Tourism
Suggested Services
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Industry Focus. “Hospitality”
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