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Henriëtte Camenisch profile image

Henriëtte Camenisch

Release Train Engineer & SAFe® Practi... at Swisscard AECS GmbH
Intro Book
Seasoned project management professional with extensive experience in IT strategy, crm, and call center management.
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Location
Horgen, Zurich, Switzerland, CH
Skills
  • Projektmanagement
  • Crm
  • Produktmanagement
  • Telekommunikation
  • Management
  • Show all
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Bio

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Henriëtte Camenisch is a seasoned project management professional with extensive experience in IT strategy, crm, and call center management. She holds a Bachelor's degree in Economics and a Certified SAFe Practice Consultant (SPC) certification. With over 20 years of experience, she has worked in various roles, including Senior Business Delivery Manager, Project Manager, and Call Center Manager.

Experience

  • Swisscard AECS GmbH
    • Horgen, Zürich, Schweiz
    • Release Train Engineer & SAFe® Practice Consultant (SPC)
      • Jan 2023 - Present
      • Horgen, Zürich, Schweiz
  • Worldline
    • Zürich, Schweiz
    • Senior Business Delivery Manager
      • Oct 2020 - Dec 2022
      • Zürich, Schweiz

      Business Delivery Management im internationalen Umfeld. Verantwortlich für Projekte und Change Requests im Bereich 'Credit Cards', 'Chargeback' und die Migration von Systemen.

  • Swisscard AECS GmbH
    • Switzerland
    • Financial Services
    • 400 - 500 Employee
    • Valuestreamlead 'Market Offering' & Senior Project Manager
      • Apr 2019 - Oct 2020

    • Senior Project Manager
      • Jul 2007 - Oct 2020

      Project Manager (Business)

  • Sunrise
    • Switzerland
    • Telecommunications
    • 700 & Above Employee
    • Project Manager
      • Mar 2003 - Jun 2007

      Project Manager Customer Care

    • Call Center Manager
      • Jan 2001 - Mar 2003

      Call Center Management Sales, Billing, Outbound

    • Call Center Teamleader
      • Jan 1998 - Jan 2001

Education

  • 2023 - 2023
    SAFe - Scaled Agile Framework
  • 2020 - 2020
    Fernfachhochschule Schweiz (FFHS)
  • 2017 - 2017
    SAFe - Scaled Agile Framework
  • 2009 - 2010
    PMI project management institute
  • 1999 - 2002
    FHNW /AKAD, Zürich
  • 1987 - 1992
    Fachhochschule für Übersetzen und Dolmetschen

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Industry Focus. “Financial Services”

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