Experience

• 

  Mossad Services Pte Ltd

  • Singapore
  • IT Services and IT Consulting
  • 1 - 100 Employee

  • Information Technology Help Desk Support

    • Jan 2024 - Present

    Assisting with helpdesk duties

• 

  Itcan Pte Ltd

  • Singapore
  • IT Services and IT Consulting
  • 200 - 300 Employee

  • Desktop Engineer (contract)

    • Aug 2023 - Jan 2024

    Deployment of Laptop for Onboarding and off boarding users setting up of work station for new joiners and handling of loan forms patching of eucd device according to biz standard Daily checking of itsm to follow up with user logging incident ensure proper IT documentation for on boarding and off boarding of staff data backup of files for client computer involved in tech refresh project . going on site to rectify issue faced by inmates and officers setting up of VPN for end user and assisting user with vpn issue going onsite to assist with help requested by user creating incident in itsm portal after each issue resolved attending training course via TMS online Assisting user and prioritising issue that is critical assigned to yellow ribbon singapore under pccw

• 

  Opus It Services Pte Ltd

  • Singapore
  • IT Services and IT Consulting
  • 200 - 300 Employee

  • Device Engineer( learnet project)

    • May 2023 - Jul 2023

    Assigned to changi naval base and bmtc school to be involved in learnet project Asset management of EUCD devices learnet training and orienting for new user and distribution of learnnet laptop to newly officers . helpdesk duties cloning of eucd device according to SOP Doing pc configuration of eucd devices other ad hoc duties assigned by coordinator or team lead doing housekeeping of equipment updating of end of day inventory and reporting to TL any ad hoc task by TL and project coordinator mostly involved in camp site work

• 

  Alphaeus Pte Ltd

  • Singapore
  • IT Services and IT Consulting
  • 1 - 100 Employee

  • Desktop Engineer (NCS)

    • Aug 2022 - Mar 2023
    • Singapore

    monthly patching of laptop setting up of laptop for exam use raising hardware case for affected user laptop doing patching of acad and admin laptop device doing bios and OS upgrade setting up of e exam during exam period doing trend micro anti virus troubleshooting for acad devices /admin devices helping out with ad hoc duties and school events Patching of school laptops and assisting school users with any troubleshooting basic issue including WiFi issue or network issue setting up for exam image use following SOP ad hoc troubleshooting of projectors and interactive flat display panel issue. helping out with school events desktop engineer @ punggol cove pri sch

• 

  Singapore Police Force

  • Singapore
  • Law Enforcement
  • 700 & Above Employee

  • Staff Assistant (ERT)

    • Oct 2020 - May 2022

    staff assistant to oc ert main roles helping out with admin matters doing basic ad hoc task helping with ert admin task escorting contractors to lock up cell partaking in events sgsecure completed my first cycle for 1 Dec to 20 dec

  • spf trainee

    • May 2020 - Oct 2020

    trainee special constable in hta for 6 months trg

• 

  rayton solutions

  • Singapore, Singapore

  • PC Technician

    • Oct 2019 - Dec 2019
    • Singapore, Singapore

    - setting up of new pc for deployment - data migration - helping with simple IT trouble shooting . - patching and updating of operating system . - working with large data base government Data -working in large government organisations - dealing with secret confidential information and doing data patching on End user account .