Experience

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  Proxym Group

  • Tunisia
  • IT Services and IT Consulting
  • 200 - 300 Employee

  • Business Solutions Manager

    • Jun 2024 - Present

  • Senior Product Owner

    • Sep 2021 - Jun 2024

    • Handling the business requirements gathering sessions, preparing the functional specification document (FSD) and doing gap analysis to identify the new required changes. • Translating features into user stories and prioritizing the backlog to reflect stakeholders’ requirements. • Acting as a liaison between business, IT teams and other 3rd parties related to integration points in the project to drive and manage the solution development process and ensure the product team understands the business needs. • Ensuring the compliance with the project roadmap, project plan and preparation of the traceability matrix. • Providing the required training sessions and customer demo presentations. • Preparing the test plan, monitoring the execution, validating the fixes and identifying the impact analysis to define the regression scope.

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  Dukhan Bank

  • Qatar

  • Test Analyst, Digital & PMO

    • Apr 2015 - Aug 2021
    • Qatar

    • Designing test plans, defining the scope for each release along with the requirements validation and verification, preparing the environment and the test data, developing and executing the test cases and scenarios.• Performing end-to-end application testing like functional, integration, system and regression testing.• Working with IT, Business team and Vendor to capture the root cause of the identified defects and confirm the applied fix accordingly.• Providing feedback on usability, compatibility testing, after Go Live support and user manual documentation.• MIS reports including risk management and timely escalations to related stakeholders for proper actions.

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  Pioneer Dezyne

  • Alexandria Governorate, Egypt

  • Delivery Team leader

    • Jan 2012 - Dec 2014
    • Alexandria Governorate, Egypt

    • Gathering, analyzing and documenting the requirements from the customers.• Providing direction, support and feedback within the development and design team.• Making suggestions to developers to improve feasibility of designs and requirements to identify the gaps and support project objectives.• Resources management, performance management and team member development.• Facilitating the communication between stakeholders of project including the reports presentation for the managers in Qatar.• Supporting the customers after the delivery and following up to finalize printing the brochures, business cards, letterheads and envelops.

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  Nowar Tourism Company

  • United Arab Emirates

  • IT Support

    • Oct 2008 - Aug 2010
    • United Arab Emirates

    • Managing coordination between the company and the development team (external party).• Preparing maintenance plans and prioritize resolution of issues.• Monitoring and updating the news and offers on the website regularly.• Replying to inbound requests from the website.