Experience

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  Ultrafresh Modular Solutions

  • Mumbai

  • LND Senior Manager

    • Sep 2023 - Present
    • Mumbai

    Working a LND senior Manager . taking care of all sales training , Leadership training and Customer centric training PAN India for entire sales force

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  Independent Learning and Development Consultant

  • Ttraining in soft skills and behavioral skills

    • Sep 2010 - Apr 2024

    Professional Training and coaching (freelancing)Consultant Trainer at Performance Advantage Pvt ltdConsultant Trainer at Vinsys Pvt Ltd.Consultant Trainer at Evolve Services LtdCurrent Areas of trainingBusiness Communication SkillsSales and Negotiation SkillsSelling SkillsCustomer HandlingLateral and Parallel ThinkingProblem solvingConflict ManagementTeam BuildingLeadership skillsPerception ManagementCommunication skills and English LanguageCareer Management.Performance ManagementCustomer FocusGoal SettingDeveloping OthersTechnique for Effective PerformanceInterview SkillsInitiativeClients worked for past one year Wipro  Avaya SBI Life Insurance Apollo UHG Siemens India Limited Orange Business Services Bank of America Ireo Ericsson IL & FA  CSC

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  Independent Learning and Development Professional

  • Soft skills and Behavioral Skills trainer

    • Jan 2005 - Apr 2024

    Work Profile• 10 years of experience in Education (Teaching), 7years in Training and Enablement• Conducted training in diversified areas and geographies• Good exposure to Behavioral, Soft Skill, Culture, Time management, Customer care, Culture Sensitization, etc.

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  Manpower Group Inc.

  • India- Mumbai

  • Master Trainer Project Management Learning & Development

    • Oct 2022 - Aug 2023
    • India- Mumbai

    Facilitating training for small to large groups across diverse industries; managing vendors, implementing L&D strategy, managing teams and designing appropriate learning solutions.

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  Amity Institute

  • Manager Training

    • Apr 2010 - Sep 2010

    Training and DevelopmentTraining and Performance Solutions; Work Profile1. Conducting Training for 30,000 volunteers for Common Wealth Games and part ofthe core team.2. Conducting Train the Trainers Program3. Developing Content.DescriptionImparting Training on: Behavioral skills Communication skills Interpersonal skills Cultural Sensitivity Gender Sensitivity Team Building (Food corporation Of India- Sr.Manager level) Time Management (IFFCO- Manager Level

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  Training for volunteers for CWG

  • Manager Training

    • Mar 2010 - Sep 2010

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  Centum Learning Ltd

  • Group Manager

    • Dec 2009 - Mar 2010

    Work ProfileConducting Training (more than 500hrs till date) on behavioral Skills in various BPO'sof Airtel across India.DescriptionImparting Training on: Behavioral skills Communication skills Interpersonal skills Appraisals Feedbacks Time Management Attrition Call handling Reducing AHT Improving Call Quality Clients Handled with Airtel

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  SPACE AGE INFRA COMMUNICATION PVT.LTD

  • TRAINING HEAD

    • Mar 2009 - Nov 2009

    Conducting training in soft skills Cracking up meetings for business development. Handling the technical training(for CME certification in Telecom sector) PROJECT PROCUREMENTS Material- Tower,DG, PIU Active Material- Battery, SMPS, Passive Material- Cable, Earthing Vendor Handling Vendor Development Reaching Time Lines Handling Payments RFI of Sites Human Resource

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  SPARK LEADERSHIP INC Division

  • CORPORATE TRAINER

    • Jan 2007 - Feb 2009

    Conduct Soft Skills & Behavioral Training (Assertiveness, Communication, Effective Client Interaction, English Language, Voice & Accent, Cross Culture Sensitization, Personality, Etiquette etc.) for different clients. Doing TNA Customizing & delivering programs as per the client needs Outbound Training Responsible for getting new business (BD)Work Experience Conducted Outbound training on Team Building for HUL(Hindustan Uni Lever) Class room training on Communication Skills and Business Etiquettes for Su Kam Conducted Outbound Training on Team Building and Motivation for InterGlobe Games on Team building and anchoring the whole show for IBM and Wipro Trained MBA students on Communication Skills, Business Etiquettes, Cracking up GD(Group Discussion) and PI(Personal Interview) for IILM, Jaipuria Lucknow Did training on English Language, Communication Skill, Business English for Raychem RPG Did product training for HUL on the product PureIT for 20 days. Conducted Training on Business Communication and Basic English and vocabulary for Ishir Infotech Individual Training Conducted Executive Coachings on Communication Skills, Voice & Accent and English Language.

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  SPARK LEADERSHIP INC Division

  • PROFILE: DIRECTOR

    • Jan 2007 - Feb 2009

    Handling New Clients Cracking up the initial meetings and closing the deals. Building Relationships with new clients as well as existing clients.

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  CAMBRIDGE FOUNDATION SCHOOL

  • TGT English

    • Jan 1996 - Dec 2006

    Taught English Language to middle school till 10th standard Handled multiple responsibilities such as Class Teachership for all 10 years Was the Department Head for Dramatics and Debates Visited many schools as Judge in various Cultural Programmes Worked as a Counselor to motivate students towards the right direction and helped them in their Goal Setting.