Experience

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  ANZ

  • Docklands, Victoria, Australia

  • Change Management Consultant

    • Jul 2020 - Present
    • Docklands, Victoria, Australia

    Re-joined ANZ in their internal Organisational Change Consultancy team (PTC) as a Change Consultant/ Project Lead delivering medium to large restructure project. PTC sits in ANZ’s Talent & Culture function, and is responsible for the design and delivery of workforce change-related projects t...

• 

  Chisholm Institute

  • Dandenong, Victoria, Australia

  • People Strategy Business Partner

    • May 2020 - Jul 2020
    • Dandenong, Victoria, Australia

    Provided people strategy coordination across the whole HR function as well as being responsible for components of the people plan that ensures the end-to-end delivery of Chisholm’s 2021 People Plan. Other responsibilities included creation of a staff newsletter which was released minimum twice p...

• 

  ANZ

  • Australia
  • Banking
  • 700 & Above Employee

  • Change Consultant

    • Jun 2019 - Nov 2019

    Member of the Communications and Change team for an enterprise-wide HR project set up to change ANZ’s reward philosophy and process. I was responsible for managing the phased roll out of the new Performance and Remuneration philosophy and process on ANZ’s intranet site pages (approx. 150 pages) which required extensive coordination of numerous stakeholders across the Talent & Culture division. I also created line manager communications, created and delivered training material for the tier 1 support teams in Manila, organised/supported line manager briefings and provided HR advice to Change Team. All work performed using the agile methodology New Ways of Working (NWOW).

  • Senior Human Resources Advisor

    • May 2017 - Jun 2019

    I was one of the founding members of a project which was established to create more immediate and effective HR support for middle level managers and to uplift their ability to effectively manage employee challenges. Once the service was established, I stepped into the Senior HR Advisor role in the team where I provided advice on employee performance and behaviour management, policy and legislation interpretations and application, and created and delivered training sessions for managers. All work was performed in close collaboration with ANZ Employee Relations.

  • Human Resources Consultant

    • Nov 2013 - May 2017

    In this role I partnered with the Divisions and the HRBPs to support the execution of HR strategies for 3 divisions (~16,500 employees). My responsibilities included project management of cyclical initiatives such as Employee Engagement surveys, talent programs, remuneration reviews, people and succession planning, people days, and people data/analytics/reporting.

  • Change Analyst/Consultant

    • Oct 2011 - Nov 2013

    I was a member of ANZ’s internal Organisational Change Consultancy team. Here I partnered with the project managers and worked on numerous change projects including restructures, mergers and organisational change (of various sizes - from 10 to hundreds of staff impact). Responsibilities included risk and impact assessments, org chart development, employment terms and conditions comparisons, development of retention strategies, facilitation of workshops and outcome documentation/script creation.

  • Human Resources Consultant

    • Jan 2009 - Oct 2011

    People Assist is ANZ’s Tier 1 (first point of contact) help desk for employees and line managers regarding any HR policy and legislation interpretation queries. The role was phone based (18 people in the team) and my responsibilities were to provide award and policy interpretation to all Australia based staff and to support managers with Performance Improvement Plans. I also coordinated the team’s management of employees’ inappropriate use of ANZ systems ensuring that cases were escalated to Employee Relations as required. This Tier 1 service was offshored to Manila in September 2011 during which time I spent 6 weeks in Manila upskilling and supporting the new Tier 1 teams.