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Bio

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Helina Biru is a seasoned UX Research & Data Analyst with expertise in user testing, accessibility audit, and design thinking methodologies. She holds a Master's degree in User Experience Design from Arizona State University and a Bachelor's degree in Interior Design from Meredith College.

Experience

  • EdPlus at Arizona State University
    • Scottsdale, Arizona, United States
    • UX Research & Data Analyst Assistant
      • Aug 2022 - Present
      • Scottsdale, Arizona, United States

      - Design and conduct user testing for 3 ASU products to identify users' pain points- Review 400+ recordings of users' interaction with products, coding feedback, and enablingdata-driven decision-making- Lead accessibility audit and platform enhancement research for the Baobab learningplatform, focusing on usability for individuals with disabilities- Analyze insights and present findings and recommendations to stakeholders to supportongoing product enhancements and strategic decisions- Apply design thinking methodologies and agile practices to streamline project processes

    • Founder
      • Jun 2019 - Present

      - A digital marketplace for Ethiopian-themed holiday and graduation cards - Identify market needs, and design timely tailored cards that reflect the Ethiopian culture- Manage products from start to finish- Execute the end-to-end process from creating, marketing, sales, and customer support

  • YUX Design
    • Dakar Region, Senegal
    • UX Researcher
      • May 2023 - Aug 2023
      • Dakar Region, Senegal

      - Identified methods to boost non-editing engagement on Wikipedia- Evaluated 10+ reading platforms and their various features, comparing them to Wikipedia- Conducted interviews with key stakeholders and platform users, and analyzed internalresearch to recommend strategies for enhancing user comfort and increased editing

    • United Kingdom
    • Non-profit Organizations
    • 100 - 200 Employee
    • Content and Digital Specialist
      • Oct 2020 - Jul 2022

      - Ensured our Social and Behavior Change (SBC) messaging was creatively and conciselytranslated into our content by liaising between our SBC team and production teams- Performed quality assurance on our contents as well as products in the post-production phase- Developed and refined strategies based on digital data analytics from our social mediachannels, resulting in 25-50% percentage growth in followers across our social media channels.- Crafted TORs and creative briefs when selecting partner agencies- Served as a budget holder for our creative functions where I review contracts and invoices to approve payment requests

    • Digital Coordinator
      • Oct 2019 - Sep 2020

      - Create fun and relevant content that will inform and empower girls through digital platforms- Monitor and ensure our digital platforms are safe spaces for our community to continue valuable discussions around adolescence- Promote brand awareness to reach our target audience, particularly adolescent girls who lack access to digital outlets

  • CAM Raleigh
    • Raleigh-Durham, North Carolina Area
    • Design Intern
      • Jan 2019 - Jun 2019
      • Raleigh-Durham, North Carolina Area

      - Designed exhibition set-up space and assisted with installations- Created cohesive advertising materials that maintained the brand's identity- Facilitated tours, craft making, events, book reading, and community outreach

    • United States
    • Higher Education
    • 700 & Above Employee
    • Accessibility Researcher
      • May 2017 - May 2018

      Summer Research | Senior Thesis (08/2017 - 05/2018)- Assessed the obstacles of physical accessibility that exist within the built environment in four higher educational institutions - Worked with a local NGO that advocates for people with disabilities and architects to evaluate building codes and their implementation - Researched Universal Design and American with Disabilities Act applications and worked on guidelines that will create better accommodations for people with mobility issues

    • Student Technology and Training (STAT) Intern
      • Aug 2016 - May 2018

      - Provided customer service and technology assistance to students, faculty, and staff at the help-desk- Diagnosed and troubleshot hardware issues and operating systems- Designed posters, brochures, and fliers for different departmental events- Ran the technology department's social media and created blog posts

Education

  • 2022 - 2024
    Arizona State University
    Master's degree, User Experience Design
  • 2014 - 2018
    Meredith College
    Bachelor's Degree, Interior Design (CIDA), Graphic Design

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Design”

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