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Helen Thorpe-Franklin is a seasoned retail and charity professional with 20+ years of experience in managing stores, warehouses, and teams, generating income, and developing team members. She has a strong background in commercial retail, charity management, and logistics, with a focus on maximizing income and efficiency.

Experience

  • North West Air Ambulance Charity
    • Liverpool, Merseyside, United Kingdom
    • Donated Stock Manager
      • Oct 2015 - Present
      • Liverpool, Merseyside, United Kingdom

      I’m Experienced Charity & commercial retailer, operating in stores, managing multi site outlets and more recently in a warehouse. My strengths are generating income, developing team members from employees to volunteers, analysing figures and shop openings. SkillsSet up new warehouse from scratch, preparing all the excess stock for shop demands, finding new initiatives for Stock management, including pricing, density, rotation and rag management, whilst maximising Retail Gift Aid. Responsible for warehouse staff and growing team of volunteers. I also work closely with the logistics team, booking in collections, corporate donations and arranging runs when problems arise, usually these consist of too many generous donations in an outlet. New store openings are also part of my remit with all the stock being prepared in the warehouse, to make the set up run smoothly and quickly. I have also set up one of the new stores on site with stock that I had pre prepared, this stock had record sales on opening day for the Charity. Responsible for all All Bought in goods, they are delivered to the warehouse. Check in deliveries, split and send out to our retail outlets whilst also supplying fundraisers with goods for events, ensuring everything is processed on the system for stock take. The main stock take being completed by myself in the warehouse. Responsibilities also include running the Christmas Card catalogue sales for the Charity, processing all the orders, from booking in the stock from the suppliers to parcelling and sending out the goods. During this period I also work alongside another Charity the CCC (Combined Christmas Cards Charity), running the pop up shops for NWAA in their 6 outlets based mainly in Cheshire. I am focused, task driven and commercially aware individual, always looking to maximise income for my employer, this is extremely satisfying whilst working for a Charity.

    • Satellite Retail Manager
      • Sep 2003 - Sep 2015

    • Retail Manager
      • Sep 1991 - Aug 2003

Education

  • 1984 - 1990
    Broadgreen international school

Suggested Services

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Industry Focus. “Medical Practices”

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