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Helen Rapacioli, FCIPD, is a seasoned HR professional with extensive experience in employee relations, change management, and workforce planning. She has held various leadership roles in top organizations, including Accenture UK, EnergyQuote JHA, and BUPA Cromwell Hospital. Helen has a strong educational background in Human Resource Management and Psychology. She is skilled in employee engagement, training, and talent management, with expertise in TUPE, employment law, and business development.

Experience

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Mobility Business Partner - Ventures & Acquisitions
      • Nov 2017 - Present

      Leading the team providing counsel and expertise to stakeholders, we deliver mobility management initiatives within Ventures & Acquisitions. My role is centred on providing strategic guidance throughout deal lifecycles, ensuring compliance, uninterrupted operations, and transparent communication regarding employee expectations. Ultimately the team strives to align business growth and profitability with the personal engagement and career success of acquired talent.

    • Application Services Team Lead, UK Global Careers Programme HR Lead
      • Dec 2015 - Oct 2017

      Accenture acquired EnergyQuote JHA and following integration I was redeployed to the Technology Division as Team Lead for Application Services comprising of approximately 1200 employees. My role comprises 3 elements:1. Management of 4 team members working remotely and in Newcastle Delivery Centre2. HR responsibility in the UK for Global Careers Programme, comprising approximately 1200 employees travelling to the UK from India, Philippines and EALA home countries. Policy change implementation 3. People Advisor for a group of 250 Application Services employees in both Delivery and Sales functions, mainly at Managing Director and Account Executive level. Key activities in year:Introduction of a new performance management system and compensation mechanismRole Re-alignment ProjectPolicy change for GCP assignees due to immigration changes

    • Head of HR and Training
      • Jun 2010 - Nov 2015
      • London, United Kingdom

      Working with the board and Senior Management Team to deliver a proactive international HR service across company locations in Europe and Asia, including a staff development programme.Proven experience in:• Change Management and M&A activity, including TUPE and office closure• Off-shoring of roles to Eastern Europe and India• Succession planning and knowledge transfer• Talent management • Compliance and Employee Relations Management across Group locations• Reward and benefits mechanisms

  • BUPA Cromwell Hospital
    • London, United Kingdom
    • HR Business Partner/Recruitment & Retention Manager/HR Advisor
      • 2003 - 2010
      • London, United Kingdom

      • Developed and managed an effective & efficient recruitment programme, revising strategy in line with market forces • Responsible for recruitment of all staff - management, clinical, administration and support whether permanent or casual• Negotiation and management of Preferred Supplier Agreements.• Creation and Management of Agency/Bank Nursing System• Level 1 User for Sponsorship Management System with UK Border Agency, managing all international recruitment for skill shortage occupations• Management of Recruitment Team and Budget.• Succession planning and talent management including development of appraisal system to promote effective and consistent performance management.• Management of compensation and benefits packages to ensure retention of staff.• Policy and Service Development, reviewing and developing human resources policies and procedures on an ongoing basis• Care Quality Commission, ensuring compliance with guidelines • Advisory Service, ensuring managers and staff are aware of relevant employment/employee relations issues, and are appropriately advised in order to maximise the morale and effectiveness of the workforce.• Act as trainer in HR skills and management competencies.• Develop HR software usage to streamline processes and provide reports

  • Cromwell Hospital
    • London, United Kingdom
    • Executive PA Roles
      • 1994 - 2003
      • London, United Kingdom

      • Introduction of CPD Portfolios and competency based job descriptions.• Liaison point regarding conducting of appraisals, tracking performance issues and recruitment processes for the division. • Involved in the achievement of the IIP Award and the introduction of the EFQM Excellence Model.

    • Business Development Roles
      • 1987 - 1994
      • Various Heathrow, Central London

      Ranging from Sales Development Manager within Hotel Booking and Conference Placement Agency, Corporate Sales Manager, Exhibition Sales Manager and Account Manager within international Hotels including the Intercontinental brand.Roles required negotiation and relationship management with both corporate companies and travel agencies, as well as regular hospitality to enable potential guests to experience the venues.

Education

  • 2011 - 2013
    University of West London - Masters in HRM
  • 1999 - 2002
    Thames Valley University - MCIPD
    Human Resource Management
  • 2007 -
    British Psychological Society
    Level A, B and B Plus Psychometric Testing

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Industry Focus. “IT Services and IT Consulting”

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