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Helen Pursel

Assistant Director for Refugee Resettlement at Lutheran Immigration & Refugee Service
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Location
Baltimore, Maryland, United States, US
Languages
  • Spanish Limited working proficiency
Skills
  • Refugees
  • Nonprofits
  • Program Development
  • Program Management
  • Community Outreach
  • Show all
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Bio

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I am Helen Pursel, currently residing in the US, with over 13 years of dedicated experience in refugee resettlement and nonprofit program management. I have been serving as the Assistant Director for Refugee Resettlement at Lutheran Immigration & Refugee Service since August 2009, following nearly 8 years at World Relief as a Processing Manager and International Protection Officer. My background also includes significant roles in the hospitality industry, where I honed my management and customer service skills. I hold an Associate Degree in Science in Tourism and Travel Services Management from Weidener University Brandywine Campus. Additionally, I possess limited working proficiency in Spanish and am skilled in community outreach, program development, grant writing, and fundraising. My passion lies in making a positive impact in the lives of refugees and the communities I serve.

Experience

  • Lutheran Immigration & Refugee Service
    • Assistant Director for Refugee Resettlement
      • Aug 2009 - Present

  • World Relief
    • Processing Manager / International Protection Officer
      • Nov 2001 - Aug 2009

      Refugee Resettlement / International Protection Issues for Refugee Resettlement

  • Renaissance Harborplace Hotel
    • Baltimore, Maryland
    • Sr. Sales Manager Meeting Express / Room Service Manager
      • Mar 1989 - Sep 1997
      • Baltimore, Maryland

      Senior Sales Manager 5 years. Room Service Manager 3 years.

  • Marriott Hotel
    • Baltimore MD.
    • Room Service and Mini Bar Manager
      • Dec 1988 - Mar 1989
      • Baltimore MD.

      Marriott Inner Harbor Room Service and Mini Bar Manager – Created Training Manual for Marriott Room Service Standards.

  • Servi Systems Inc.
    • Herndon, VA
    • Systems Installer - Software & Support Technician
      • 1987 - 1988
      • Herndon, VA

      ServiSystems Inc., Herndon, VA: System Installer. Worked in DOS. I programmed the hotel information into the hard drive, installed the computer on site at hotels, wired the office computer to the main frame, taught 1 week class to manager/minibar staff/night audit and supported point of sale inventory system on a 24 hour basis for the Continental U.S.

  • Hyatt Regency Inner Harbor
    • Baltimore, MD.
    • Assistant Room Service Mgr / Mini Bar Mgr / Assistant Front Office Manager / Reservations
      • 1983 - 1987
      • Baltimore, MD.

      Assistant Room Service Manager, Mini Bar Manager, Assistant Front Office Manager, Reservations Private Line, Front Desk Cashier, Front Desk Clerk and Accounting Department summer vacation relief – most positions.

Education

  • 1981 - 1983
    Weidener University Brandywine Campus
    Associate Degree of Science, Tourism and Travel Services Management

Suggested Services

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Industry Focus. “Nonprofit Organization Management”

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