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Helen Naman is a seasoned academic librarian with extensive experience in information management, research, teaching, and staff development. She has worked in various institutions, including Start-up Private Education Providers, University of Technology Sydney, King's Own Institute, The Australasian College of Health and Wellness, Kent Institute of Business and Technology, CQUniversity Sydney, Central Queensland University, South Sydney City Council, Public Library Services, and Law Courts Library. Helen holds a Graduate Diploma in Information from the University of Technology, Sydney, and a Graduate Diploma in Education from Moscow State Regional University.

Credentials

  • Managing Data with Microsoft 365
    LinkedIn
    Jun, 2023
    - May, 2026
  • Mastering Interview Questions
    LinkedIn Online Training Courses
    Jun, 2023
    - May, 2026
  • SharePoint for Enterprise: Data Management
    LinkedIn Online Training Courses
    May, 2023
    - May, 2026
  • Converting Face-to-Face Training into Digital Learning
    LinkedIn Online Training Courses
    Apr, 2023
    - May, 2026
  • The Six Biases of Decision-Making
    LinkedIn Online Training Courses
    Apr, 2023
    - May, 2026
  • Project Management Skills for Leaders
    LinkedIn Online Training Courses
    Mar, 2023
    - May, 2026
  • Project Management Tips
    LinkedIn Online Training Courses
    Nov, 2021
    - May, 2026
  • Analyse & Present Research Information
    Australian Institute of Management
    May, 2012
    - May, 2026
  • Knowledge Management
    Australian Institute of Management
    Aug, 2011
    - May, 2026
  • Leading with Emotional Intelligence
    Australian Institute of Management
    Jun, 2011
    - May, 2026

Experience

  • Start-up Private Education Providers
    • Sydney, New South Wales, Australia
    • Academic Library Electronic Resources and Services Projects
      • Aug 2023 - Present
      • Sydney, New South Wales, Australia

      Setting up new Library Resources and Services- Research, allocation and advise on the preferred e-resources, services and Library Management System- Liaison with Publishes and Information Services Regional Sales Managers and technical support on subscription to e-research platforms (ProQuest, EBSCO, IBISWorld, Informit, GOBI)- Trials logistics and academic electronic research databases subscription- Collaboration with and management of the subscription to electronic resources through IHEA consortium- Collaboration with the technical support representative on the integration of allocated resources to LMS- Development of relevant policies, guidelines, manuals and instructions for teaching cohorts- Review of academic policies and procedures, unit outlines, ensuring compliance with regulatory requirements; in particular with legislation affecting international students- Guidelines for academic research and e-databases learning modules on LMS (Canvas) - Knowledge-based structure (Teams) for information exchange and collaboration across key stakeholders.

    • Australia
    • Higher Education
    • 700 & Above Employee
    • Curriculum and Quality Coordinator, Faculty of Arts and Social Sciences, UTS
      • Jun 2022 - Present

      Management of teaching and learning activities for the faculty, including quality assurance, compliance, course development, and strategic relationships across the university. - Annual reviews of selection criteria for admission to courses and course availability in conjunction with school professional staff and relevant academics - Curriculum review and approval by the Faculty Academic Board. Preparation and Implementation of changes - UTS Handbook and online information review regarding FASS subjects and coursesAchievements: Implemented Workflow Curriculum Information System and subsequent training provision to Faculty staff. Contributed to the coordination of new courses, course reaccreditation, course changes and discontinuations.

    • Curriculum Projects Coordinator, Institute Interactive Media and Learning, UTS
      • Nov 2021 - Jun 2022

      Curriculum-focused projects, networks and committees through the provision of accurate data, interpretation of policy and maintenance of information across the UTS learning and teaching ecosystem.- Coordinated curriculum and teaching and learning-related projects. - Information and records management including audit, archiving, storage and digitisation of UAPO data using Content Manager application Trim, MS Teams and SharePoint. Insured resources availability and allocation.Achievements: Designed, created and managed a new UAPO SharePoint communication site. Created and maintained comprehensive project documentation, including the development of spreadsheets, diagrams, process maps, instructions, and manuals. Implemented appropriate advice, training, standards, and procedures on UAPO SharePoint records management best practices.

  • King's Own Institute
    • Sydney, Australia
    • Academic Services / Academic Integrity Manager
      • Mar 2017 - Sep 2021
      • Sydney, Australia

      Directed the Academic services team to ensure the deadlines and objectives were met, including undertaking performance reviews, and providing feedback and coaching as required. - Facilitated effective communication between the Academic Department and teachers to ensure efficient teaching and learning cycles for KOI students and staff. QA and compliance of information management, learning management systems (LMS), teaching programs delivery, academic services delivery- Provided expert advice to academic staff regarding the interpretation and review of academic policies and procedures, ensuring compliance with regulatory requirements; in particular with legislation affecting international students. Provided information literacy training to Head of Programs, and School’s academics on information research and e-databases. Advised researchers and teaching academics on topics including but not limited to scholarly publishing, research impact, reference management and developing search strategies for systematic reviews.- Managed teacher reviews, curriculum reviews, subjects’ moderation, academic staff induction, professional development in accordance with TEQSA requirements - Member of the Curriculum Advisory Committee (Accounting).Achievements: Considerable improvement in QA and compliance with information management, research activities and curriculum review management, and academic services management. Created and implemented Academic Department Policies and Procedures. Implemented a new process for curriculum review management in accordance with regulatory requirements, performance reviews and induction processes.

    • Learning Resource Centre Manager
      • Feb 2015 - Mar 2017
      • Sydney, NSW, Australia

      Managed all Learning Resource Centre information services and resources including comprehensive library collection of various e-resources (academic research databases) for staff and students both medical research e-databases and business-related databases.Achievements: Established and developed the high-quality client-centric Learning Resources Centre (LRC), its resources and services that supported the learning and teaching scholarly activities for students and academics. Increased the services, collection and client satisfaction by 80%. Developed and implemented policies and work procedures that improved the efficiency and effectiveness of operations.QA and Compliance for Information management and delivery of Student Learning Management System (NEO), the digital profile of the LRC resources and college website. Designed and implemented strategies and activities to assist students and academics in data research and retrieval.

    • Acting Campus Librarian
      • Aug 2014 - Oct 2014
      • Sydney, Australia

      Managed all library information services and resources including evaluation and delivery of library orientation sessions and many information literacy programs. Budget monitoring, acquisition and provision of teaching resources to students, academic staff members, and academic skills advisors. Achievements: Contributed to the development of the library policy and procedures. Created many research guides for students and instructions for academic staff members.

    • Senior Reference Librarian
      • Mar 2002 - Jun 2014
      • Sydney, Australia

      - Collaborated with academic staff and professional networks to plan the delivery of library orientation sessions, information literacy programs and complex information services - Advised researchers and staff on topics including but not limited to scholarly publishing, research impact, reference management and developing search strategies for systematic reviews- Contributed to the evaluation of information resources and collections to ensure that they meet the University's learning, teaching and research needs- Academic skills advisor- Acting Library Manager.Achievements: Successfully managed students' information literacy programs and delivery. Conducted data research and information retrieval assistance to academics and students using a wide range of online databases. Provided advanced-level support in the use of discipline-specific resources. Consistently rated highly by Academic Staff members on presentation of library information literacy sessions.

    • Library Assistant
      • Dec 1998 - Mar 2002
      • Sydney

    • Legislation Officer
      • Jun 2000 - Dec 2001
      • Sydney

Education

  • University of Technology, Sydney, Australia.
    Graduate Diploma in Information, Information Management
  • Moscow State Regional University (MGOU) named after Nadezhda Krupskaya, Moscow Russia
    Graduate Dioploma in Education, Language and Literature
  • College of Librarianship, Moscow, Russia.
    Degree, Librarianship

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