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Helen Goss is a seasoned insurance professional with 19 years of experience in commercial insurance, property and casualty insurance, and general insurance. As a Commercial Field Account Manager at Chalmers Insurance Group, she has serviced book businesses, managed annual account reviews, and driven additional coverage sales. Prior to this role, Goss worked as a Commercial Lines Manager at A.D. Davis, Inc., and an Office Manager at Jesse E. Lyman, Inc. Goss holds a Certified Insurance Counselor designation from the Society of Insurance Counselors, issued in 2006. She also holds an Associate's Degree in Fashion Merchandising from American Fashion College/Switzerland and a High School diploma from Kennett High School. Her proficiency in typing and shorthand is complemented by extensive experience in underwriting, claim management, and liability insurance. Throughout her career, Goss has demonstrated a strong commitment to delivering exceptional service and building long-lasting relationships with clients and colleagues alike. Her expertise in insurance and leadership skills have earned her a reputation as a trusted and knowledgeable professional in the industry.

Credentials

  • Certified Insurance Counselor
    Society of Insurance Counselors
    Jan, 2006
    - Apr, 2026

Experience

    • Commercial Field Account Manager
      • Sep 2004 - Present

      Responsible for servicing a book business to include annual account review to include additional coverage sales, marketing, review of audits, changes as requested, and policy delivery.

    • Office Manager
      • Apr 2001 - Jun 2004

      I worked with a wonderful team in the office helping with delivery scheduling, invoicing, service and dispatch. JEL's team of drivers are beyond compare and I will always remember "my boys."

    • Commercial Lines Manager
      • May 1983 - Sep 2001

      Eighteen terrific years before we sold to the bank. Great management and a circle of colleagues that still remain my most loyal friends and supporters in the insurance industry.

Education

  • 1976 - 1977
    Katharine Gibbs School
    Certified in Typing and Shorthand, Administrative Assistant and Secretarial Science, General
  • 1974 - 1976
    American Fashion College/Switzerland
    Associate's Degree, Fashion Merchandising
  • 1970 - 1974
    Kennett High School
    High School, College Prep

Suggested Services

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Industry Focus. “Insurance and Risk Management”

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