Experience

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  Infigen Energy

  • Records Management Officer

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  Iberdrola Australia

  • Australia
  • Renewable Energy Power Generation
  • 200 - 300 Employee

  • Records Management Officer

    • May 2019 - Present

    I am the go-to person for a range of records management activities across the organisation. I manage the external archive of hard-copy documents, as well as in-house company records. I work with the Construction and Operations teams to manage the flow and recording of technical documents. I work with the Compliance team to manage the organisation's legal and contractual obligations, ensuring these records are complete and correct throughout their life cycle. I work with the CIO to create an online environment for document management that is consistent, accessible, searchable, and user-friendly.

  • Document Controller

    • Oct 2016 - May 2019

    I managed a 6-month project to audit and document their collection of original hard-copy documents (e.g. land leases), creating a new classification system to identify them. The project unearthed a large off-site archive collection, which I then audited and documented, and continue to manage now. The original projects helped me develop a deep understanding of the intranet and other document storage, so I moved on to work closely with the IT team to address issues of duplication, inconsistent metadata, and information literacy. I was offered a permanent role in May 2019, building on the work and projects I was involved in.

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  The Women's Library

  • Newtown, Sydney

  • Volunteer

    • Jun 2016 - Oct 2016
    • Newtown, Sydney

    I volunteered 2 days a week while I was waiting for a visa with employment permissions, and then job-hunting. My focus was on collection management and development.

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  ICAEW

  • London, United Kingdom

  • Information Executive

    • Nov 2011 - Apr 2016
    • London, United Kingdom

    I managed the serials collections and spent about 50% of my time on the enquiry desk. We provided a range of information such as template engagement letters, tax cases, sample company accounts and reports, and spent time researching to find the right resources to answer enquiries. My role as the serials manager was to make sure we had the right journals and looseleafs to answer enquiries, and for our members to use and borrow. I did this by analysing our collection, appraising new products in the market, developing good relationships with publishers, negotiating contracts for supply, and keeping catalogue records correct and up to date. I was promoted to an Enquiry Desk Supervisor in 2016, overseeing responses to enquiries from newer staff, and generally managing the queue of enquiries. I enjoyed the role and only left to move to Sydney.

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  London College of Communication

  • Elephant and Castle

  • Assistant Librarian (Customer Services)

    • Jul 2011 - Nov 2011
    • Elephant and Castle

    I was an academic liaison librarian for the Faculty of Design, looking after 8 courses across all post-16 levels (college courses, undergraduate and postgraduate). As my role encompassed library inductions, database training, book selection and updating course wiki pages I had to be very aware of the level of my audience for each course and pitch my services accordingly. I also represented the library at several departmental course committees within the faculty which was a good opportunity to promote the benefits of positive relationships between the faculty and library. I was also part of the support team as self-issue and return was introduced for the first time and the change of student-staff relationship that that entails. This was a temporary role and I moved on to take up the permanent role at the ICAEW.

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  Central Saint Martins, University of The Arts London

  • Southampton Row, London

  • Assistant Librarian (Collection Development)

    • Sep 2010 - Jan 2011
    • Southampton Row, London

    I organised a major data cleaning exercise on the library catalogue in preparation for their move from 2 sites into 1, at the purpose built site at Kings Cross. This involved updating the classmarks for thousands of books that had been given different classmarks in the Southampton Row and Charing Cross Road libraries, and getting buy in from the subject librarians at both sites that supported these collections, gaining their trust to be able to make the changes. I also learned the policies, procedures and IT set-up to enable me to offer enquiry desk and issue sessions to the students.This was a temporary role and when it ended I took the opportunity to go travelling in South America for 3 months. On my return I obtained another temporary role with the University of the Arts London, on the strength of my time in this role.

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  Linklaters

  • London, United Kingdom

  • Information Officer / Information Unit Manager

    • Feb 2006 - Apr 2009
    • London, United Kingdom

    I started as part of a high-functioning acquisitions team and was promoted after 2 years to manage the Tax Information Unit, before taking voluntary redundancy 12 months later. The team bought all the English language books and journals for the whole firm, and my role in that was to look after the 13 information units in the London office. As well as placing orders and chasing up problems with a range of suppliers, I introduced a budget management service for the information unit managers. This helped them manage their budgets in the current year and make better budget predictions for the forthcoming years. I was part of the training team that introduced new trainees to the information service and I was instrumental in changing the focus of the support materials to make them more user friendly. When I progressed to managing the Tax Information Unit I was responsible for the day to day management of the library, making sure it had the right resources for the fee earners and trainees, implementing specialist training for the trainees in the department, liaising with the tax partners and support lawyers to develop the information provision around a £250K budget.I immersed myself in the life of the firm and went to in-house yoga classes, joined the running and cycling clubs, represented the Knowhow department on the firm-wide Business Services Forum, won a volunteering award on behalf of the firm for refurbishing a library at a local junior school, developed the knowhow collection for the information team to keep our CPD up to date, and wrote a couple of articles for CILIP's member magazine Gazette about working as a law librarian. I took voluntary redundancy at the start of the recession because I wanted to pursue an alternative career in horticulture and I welcomed the opportunity to re-train.

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  Chartered Institute of Taxation (CIOT)

  • London, United Kingdom

  • Librarian

    • Jul 2003 - Feb 2006
    • London, United Kingdom

    I worked as a solo managing all aspects of this collection which is held by Kings College London.This included cataloguing a large chunk of ephemera such as conference proceedings, teaching myself to answer tax enquiries, sending out relevant material to members, updating the user PC which was in my office, training Kings College London staff on the CIOT collection, giving tours of the building and developing the collection as a respository for the profession. I also wrote an article for Taxation and Tax Adviser promoting the library and helping the organisation celebrate their 75th anniversary. I left because I felt I needed more guidance and personal development as a newly qualified information professional, and I missed the support of a team around me.

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  King's College London

  • London, United Kingdom

  • Senior Information Assistant

    • Sep 2002 - Jul 2003
    • London, United Kingdom

    I worked as a weekend supervisor, overseeing the timetable and provision of enquiry desk and issue desk sessions, running the library with a skeleton staff and covering all the essential tasks and facilities such as printers and photocopiers. We had a lot of law students at the weekend so my experience with the law firm was useful, and led me to be introduced to the Chartered Institute of Taxation, whose collection was held at Kings College London. When their librarian left around the same time as my temporary role ended I was asked to cover that role, having understood how it blended with the Kings College law collection.

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  CMS Cameron McKenna

  • Barbican, London

  • Information Assistant

    • 2001 - 2002
    • Barbican, London

    My graduate trainee year as a library assistant. I learnt so much about libraries and library work and this gave me the impetus to become qualified as an information professional. In addition to my contracted role as an information assistant I was given additional tasks like writing a current awareness email that went to the whole firm, tidying various parts of the collection and getting to grips with the Companies House database to file legal documents. I started my MA after this and moved into part time work to facilitate my studies.