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Helen Fleming profile image

Helen Fleming

General Manager Mansfield Traquair an... at <a class="not-italic font-text_font text-[18px] font-bold cursor-pointer text-link_color" target="_blank" href="/companies/heritage-portfolio-ltd">Heritage Portfolio</a>
Intro Book
Helen Fleming, a seasoned hospitality professional with 16 years of experience in event planning, management, and customer service, holds a Master's degree in Business/Project Management from Edinburgh Napier University.
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Location
Edinburgh, Scotland, United Kingdom, GB
Skills
  • Event Planning
  • Event Management
  • Corporate Events
  • Hospitality
  • Catering
  • Show all
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Bio

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Helen Fleming is a seasoned hospitality executive with 16 years of experience in event planning, management, and customer service. As General Manager at Heritage Portfolio, she has overseen the planning and execution of numerous high-profile events, including corporate functions and weddings. Her expertise in hospitality management, catering, and food and beverage has been honed through her roles at Heritage Portfolio and Scottish Water, where she led the Microbiology Team and developed business development strategies. Fleming holds a Master of Science in Business/Project Management from Edinburgh Napier University and has completed the Excellence in Leadership program at the Disney Institute. She also holds Affiliate Membership in the Institute of Hospitality and a Bachelor's degree in Festival and Events Management with Entrepreneurship from Edinburgh Napier University. With a strong foundation in hospitality and event management, Fleming brings a unique blend of creativity, expertise, and leadership skills to her work. Her passion for delivering exceptional customer experiences has earned her a reputation as a trusted and results-driven professional in the industry.

Experience

  • Heritage Portfolio
    • United Kingdom
    • Hospitality
    • 100 - 200 Employee
    • General Manager Mansfield Traquair and The Signet Library at Heritage Portfolio Ltd
      • Jul 2016 - Present

    • Events and Operations Manager
      • Jul 2008 - Jul 2016

      Event planning and responsibility for events at the venue.Training and coaching of staff.Sales and marketing activities and business development. Creation and implementation of new standards and business offers.

    • Event Designer
      • Jul 2008 - Dec 2012

      Event sales role

  • Scottish Water
    • Team Leader - Microbiology Department
      • Aug 1992 - Sep 2005

      Responsible for the day-to-day running of the Microbiology Team. Knowledge of all techniques and training of staff in all Microbiological procedures. Methodology development.Result interpretation and advisor. Business development and preparation of Service Level Agreements.

Education

  • 2020 - 2022
    Edinburgh Napier University
  • 2013 - 2013
    Disney Institute
  • Insitute of Hospitality
  • 2007 - 2008
    Edinburgh Napier University
  • 2006 - 2007
    Edinburgh's Telfold College
  • 1993 - 1999
    Edinburgh Napier University

Suggested Services

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Industry Focus. “Hospitality”

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