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Bio

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Heintze Crile Malack is a seasoned professional with experience in customer service, event planning, and event management. She has worked as a Talent Acquisition Specialist, Customer Service Executive, and Legislative Staff Officer, and has held various roles in start-ups and government institutions. Malack holds a Bachelor of Arts degree and is certified in HTML and CSS and IHRP Certified Associate.

Credentials

  • Build Responsive Real-World Websites with HTML and CSS
    Udemy
    Aug, 2022
    - Apr, 2026
  • IHRP Certified Associate
    Institute for Human Resource Professionals (IHRP)
    Jul, 2021
    - Apr, 2026

Experience

    • People and Culture Specialist
      • Aug 2019 - Dec 2023
      • Singapore

      Working in a start-up allowed me to wear several hats:- Talent Acquisition Specialist for Singapore, Dubai, London, USA & India. Successfully onboarded over 20+ various roles. Handled end-to-end recruitment cycle (full cycle), ensuring successful planning, sourcing, screening, selecting, hiring & onboarding.- Spearheaded smooth onboarding process of new joiners; a part of settling in is applying for insurance coverage, team welcoming & implementation of a buddy system. - Assisted in migration of recently acquired company based in India & Dubai which stemmed additional experience in working with other APAC & UAE countries. - Closely worked and written with the team an onboarding document which in a result has efficiently guided the new joiners in their first steps in Bambu. - Deliberately resolved employee concerns or issues in the workplace. Working hand in hand with the team to providing solutions and addressing concerns. - Drafted and implemented with the team Bambu’s Code of Conduct which also aided in the company’s SOC 2 Type 1 certification. - Successfully handled employee engagement despite the pandemic. Implemented several initiatives to fill in the gap on remote working - organized team events such as holidays, anniversaries, birthdays, quizzes/games, lunch and etc.,- Developed and implemented a strategy to effectively communicate information to connect and engage our employees around Bambu's culture- Delivered proper coordination of day-to-day work activities and operations needs- Organized and managed all vendor partners and service providers for the office- Produced creative ways to raise awareness, reminders, and announcements may it be written, email, or a video content

  • Revol
    • Singapore
    • Customer Service Executive
      • Mar 2019 - Aug 2019
      • Singapore

      - Reached the target number of deliverables everyday through effectivecoordination with customers- Able to deliver tasks properly such as booking appointments forcustomers, organizing invoices and other admin tasks- Adhoc administrative tasks

    • Legislative Staff Officer
      • Jul 2018 - Nov 2018

      - Became the Senator's Executive Secretary. In-charge of scheduling, flights, events and other appointments. - Represented the Senator in Busan International Film Festival (South Korea). - Traveled to different parts of the country to further assist the proper allocation of the Philippines' National Budget.

    • Legilative Staff Assistant
      • Dec 2017 - Jul 2018

      - Part of the Legislative Staff; managed to draft resolutions and speeches for the Senator. - Participated in public and senate hearings, representing the Senator. - Traveled to different parts of the country to further assist proper allocation of the Philippines National Budget. - Layout and designed the presentation of the Senator to either Senate hearings or public events.

    • Legislative Staff Employee
      • Jul 2017 - Dec 2017

      - Drafting letters to be sent to Ambassadors or other public officials. - Advancing for the Senator's events; making sure of a proper coordination with hosts etc.- Assisting the Legislative Team in their tasks such as filing bills, research on resolutions/laws.

    • Summer Intern
      • Mar 2016 - May 2016
      • Philippines

Education

  • 2013 - 2017
    Xavier University - Ateneo de Cagayan
    Bachelor of Arts - BA, International/Global Studies

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Financial Services”

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