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Heidy Rodriguez, a seasoned executive with over a decade of experience in quality assurance, leadership, and strategic planning, has established herself as a trusted authority in the medical devices industry. As a Lead QMS Auditor and BSI-certified expert, she has demonstrated exceptional expertise in managing complex projects, leading high-performing teams, and driving business growth through innovative solutions. Holding a Master's degree in Business Administration and Management, Heidy has a proven track record of delivering results-driven projects, leveraging her skills in change management, sales, and marketing to drive customer satisfaction and revenue growth.

Credentials

  • Lead QMS Auditor
    BSI
    Oct, 2022
    - Apr, 2026
  • Bill George on Self Awareness, Authenticity, and Leadership
    LinkedIn
    Nov, 2019
    - Apr, 2026
  • Learning to Be Assertive
    LinkedIn
    Nov, 2019
    - Apr, 2026

Experience

    • United States
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • Senior Manager, Sterilization and Microbiology
      • Mar 2020 - Present

    • Manager, Sterilization and Microbiology
      • Oct 2018 - Feb 2020

    • Principal Scientist
      • Apr 2016 - Oct 2018

      Global responsibilities for the sterilization assurance of Stryker's products. SME during products introductions, products evaluation. Other responsibilities related to Environmental Controlled Areas, laboratory testing.

    • QC Laboratory Manager
      • Jan 2015 - Apr 2016

    • Qa Project Manager
      • Sep 2013 - Dec 2014

      • Manages all aspects of Medium to Large scale Projects/Programs.• Receive or develop the change concept, generate stakeholder buy-in, develop the scope, identify resources, execute and deploy the Project. Minimise risks and costs and manage stakeholders as appropriate. The Project Manager will work closely with other functional departments and projects.• Develop Ops & Eng organisational knowledge in best practice Project Management• Deliver specified Projects fully. Goal and expectation every Project is on time, on budget and to appropriate quality.• Follow best practice Project Management methodology in the execution of Projects.• Perform Risk management as appropriate to the scale, complexity and criticality of the Project.• Responsible for clear, objective and quantifiable measurement of Project/ Program progress (inc PTQ, Slippage, Float, Risk rating, Financials etc). Generate appropriate level of urgency for corrective actions- solve problems to maintain Project Progress.• Provide high quality leadership of Project Resources. Generate an engaging and positive environment. Be capable of leading through solid line or dotted line resources.• Be capable of leading Project Teams of reasonable size.• Utilise team blending techniques to optimise Team performance.• Be aware of differing priorities and perspectives and utilise stakeholder analysis and change management techniques.• Facilitator for other Projects in the establishment of Project Management deliverables including Charters, WBSs, Resource plans, Schedules and Risk Management Plans.• Where requested, serve as Risk Officer on other Projects/Programs. (This role provides a heightened degree of Risk oversight through providing expertise, independent review, independent reporting and intensive action tracking. This role may be deployed to large and/or high risk projects).• Build networks with other PMOs and benchmark accordingly.

    • Sales & Marketing Director Puerto Rico & Latin American
      • Mar 2009 - Sep 2013

      Manages and directs a sales force to achieve sales and profit goals.Develops and implements strategic marketing plan.Researches and develops pricing policies and recommends appropriate sales channels.Stays abreast of changes in the marketing environment to best serve the objectives of the organization and adjusts plans accordingly.Designs and recommends sales programs and sets short and long-term sales strategies. Recommend product or service enhancements to improve customer satisfaction and sales potential.

    • Project Management Director
      • Jan 2007 - Mar 2009

      Responsible for the coordination and completion of the different projects including cost analysis.Oversee all aspects of the projects including quality assurance.Report to upper management project statusServe as liaison between Sales and Marketing Department, Laboratories and Upper Management.Guarantee that customer needs were fulfilled and satisfied.

    • Laboratory Manager
      • Apr 2005 - Apr 2007

      Managed the daily activities of an operations unit with estimated budget of $ 1.3 M.Responsible for planning and directing budgets, goals, and business objectives.Supervised a team of twenty employees in different functional areas following established procedures to generate work under time and budgetary constraints.Planning and implementing the overall policies, procedures and services for the Analytical and Microbiology Laboratories.

Education

  • 2020 - 2023
    Universidad del Turabo
    Master's degree, Business Administration and Management, General
  • 1994 - 2000
    UPR Mayaguez Campus
    Bachelor in Science, Chemistry

Suggested Services

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Industry Focus. “Medical Equipment Manufacturing”

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