Bio
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Heidy Rios is a seasoned executive with 12 years of experience in telecommunications, leading revenue assurance and billing operations at Cable & Wireless Panama. Her expertise spans requirements analysis, strategic planning, project management, sales, and team leadership, with a strong background in operating systems, troubleshooting, and telecommunications.
Rios holds a Postgraduate Specialization in High Management from the University of Panama, complemented by a Bachelor's degree in Sciences from Instituto Fermín Naudeau. She has also earned a degree in Industrial Technology and a Technical degree in Industrial Engineering with a specialization in Administration.
With fluency in English and proficiency in Spanish, Heidy Rios is a versatile professional with a strong educational foundation and extensive industry experience.
Experience
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Panama
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Telecommunications
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700 & Above Employee
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Revenue Assurance Tester
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Apr 2014 - Jan 2016
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Revenue Assurance & Billing Operations Oficial & Tadig
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Jul 2004 - Apr 2014
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Data Clean Up
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Aug 2003 - Jun 2004
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Education
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2016 - 2017Universidad Interamericana de Panamá
Postgrado de especialización en Alta Gerencia, Maestria en Administracion de Negocios -
2005 - 2007Universidad Tecnológica de Panamá
Licencitura en Tecnologia Industrial, Tecnología -
2003 - 2005Universidad Tecnológica de Panamá
Tec. En ing. Con esp. en administración, Ingeniería Industrial -
1991 - 1996Instituto Fermín Naudeau
Bachiller en Ciencias
Suggested Services
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Industry Focus. “Telecommunications”
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