Experience

• 

  Centerville Yoga & Wellness Center

  • Centerville, MA.

  • Yoga Teacher

    • Aug 2023 - Present
    • Centerville, MA.

• 

  Zift Solutions

  • United States
  • Software Development
  • 100 - 200 Employee

  • Manager Training & Educational Services

    • Sep 2022 - Present

    As Manager of Training & Educational Services at Zift Solutions, I design and coordinate internal and external training activities. This includes assessing training needs, design, develop strategies, materials/content, implement and evaluate training programs in multiple formats aligned to optimal modern training methodologies.

  • Sr. Customer Success Manager

    • Aug 2015 - Sep 2022

    As an Sr. Customer Success Manager at Zift Solutions I work with select worldwide clients to launch and maintain successful partner programs using Zift Solutions technologies. This position involves developing a strong relationship with our client's Channel Managers & Teams regionally and globally. I assist them through the development and launch and maintenance of their partner program and continue to support them through the life of their affiliation with Zift Solutions. My role also includes keeping the internal team for each account working in a cohesive way, managing our weekly client calls and tasks, ensuring the group success of each clients program. Energetic, hands-on professional who is extremely motivated and results-driven; equally comfortable working in a strategic and tactical capacity.Specialties: • Demonstrated ability to build excellent rapport with clients.• Experience in translating client needs into a great integrated marketing program• Highly organized and self-motivated, able manage multiple tasks with minimum direction• Exceptional written and verbal, presentation skills• Experience working with global clients/partners• Exceptional problem solving, troubleshooting skillsZift Solutions was founded in 2006 by a dedicated group of like-minded professionals with one central belief: We can make channel marketers’ lives easier by making them the go to source for increasing channel sales. Our cloud-based channel marketing automation solutions and our flexible technology is underpinned by strategic insight and proven expertise in empowering successful channel networks. But we also know that trust is just as vital as technology. Our customers trust us to solve their biggest marketing challenges. We support each other in serving companies for whom effective, consistent marketing is critical and we have a passion for building solutions that actually improve our customers’ lives as well as bottom lines.

  • Partner Account Manager

    • Oct 2014 - Jul 2015

    As a Partner Account Manager at Zift Solutions I manage channel partner marketing campaigns for re-sellers of select worldwide clients. This includes developing a strong relationship with the Channel Marketing Managers at each OEM to develop successful marketing programs for their channel partners. I serve as the partner/re-seller/service provider’s primary contact on their marketing campaign; such as nurture email, automated calling, digital or an integrated campaign with multiple components. Other responsibilities include prospecting, recruiting, selling, on-boarding & managing campaigns, content publishing, copy-writing, analysis, reporting & attending client/partner events. Energetic, hands-on professional who is extremely motivated and results-driven; equally comfortable working in a strategic and tactical capacity.Specialties: • Demonstrated ability to build excellent rapport with customers and partners.• Experience in translating customer needs into a great integrated marketing program• Highly organized and self-motivated, able manage multiple tasks with minimum direction• Exceptional written and verbal, presentation skills• Experience working with global clients/partners• Exceptional problem solving, troubleshooting skillsZift Solutions was founded in 2006 by a dedicated group of like-minded professionals with one central belief: We can make channel marketers’ lives easier by making them the go to source for increasing channel sales. Our cloud-based channel marketing automation solutions and our flexible technology is underpinned by strategic insight and proven expertise in empowering successful channel networks. But we also know that trust is just as vital as technology. Our customers trust us to solve their biggest marketing challenges. We support each other in serving companies for whom effective, consistent marketing is critical and we have a passion for building solutions that actually improve our customers’ lives as well as bottom lines.

• 

  Innerglow Yoga

  • Innerglow, Mashpee Commons

  • Yoga Teacher ERYT-200 / RYT-500

    • Sep 2013 - Mar 2020
    • Innerglow, Mashpee Commons

    directly across from Pottery Barn in Mashpee Commons, 30 Steeple Street! Great space, great classes! Come in and BREATHE!

• 

  Marketing Advocate, LLC.

  • Centerville, MA.

  • Channel Partner Marketing Account Manager

    • Apr 2013 - Oct 2014
    • Centerville, MA.

    Marketing Advocate accelerates revenue growth through the channel with its Through-Partner Marketing Automation (TPMA) software. The company’s TPMA solution drives effective B2B channel marketing for many of the world’s largest brands, including Citrix, IBM, Microsoft and NetApp. By maximizing lead efficiency, generating sales-ready leads, and building pipeline, Marketing Advocate helps global organizations turn channel marketing into a revenue driver. Marketing Advocate provides channel resellers of technology companies with an end-to-end, multi-channel marketing automation solution that generates traffic, nurtures and delivers sales-ready leads.As Channel Partner Account Manager I recruit, on-board, and manage channel partner marketing campaigns for resellers of select worldwide clients. This includes developing a strong relationship with the various Channel Marketing Managers inside the OEM’s to develop successful marketing programs for their channel partners, as well as prospecting, recruiting, selling, on-boarding & managing campaigns. I serve as the partner’s (or reseller/service provider’s) primary contact on their marketing campaign, creating and executing a marketing plan on their behalf. Other responsibilities include content publishing, copywriting, data acquisitions and management, analysis, reporting & attending partner events. Energetic, hands-on professional who is extremely motivated and results-driven; equally comfortable working in a strategic and tactical capacity.Specialties: • Demonstrated ability to build excellent rapport with customers and partners.• Experience in translating customer needs into a great integrated marketing program• Highly organized and self-motivated, able manage multiple tasks with minimum direction• Exceptional written and verbal, presentation skills• Experience working with global clients/partners

• 

  BLYS - Blooming Lotus Yoga Studio

  • Falmouth, MA

  • Yoga Teacher

    • Sep 2012 - Mar 2014
    • Falmouth, MA

    yoga teacher

• 

  Stil Studio

  • Mashpee, MA.

  • Yoga Teacher

    • Aug 2013 - Sep 2013
    • Mashpee, MA.

    The studio was purchased by the studio Manager, now it's called Innerglow Yoga!

• 

  The Yoga Shack

  • Marstons Mills, MA.

  • Yoga Teacher

    • Apr 2013 - Sep 2013
    • Marstons Mills, MA.

• 

  Cape Cod Broadcasting

  • Certified Radio & Integrated Marketing Consultant

    • Jul 2009 - Apr 2013

    Knowledge Gained - working with small and large business owners to help them grown their business and market share through radio and internet advertising, sales, creative, working with a team.; Responsible for creative development of radio advertising and presenting schedules that fit into client budgets to maximize exposure. Managing current accounts, presentation promotional opportunities and branding and image building strategies for client accounts.

• 

  La Petite France Cafe

  • Hyannis, MA

  • Business Owner

    • Jan 2005 - Dec 2012
    • Hyannis, MA

    As co-owner of La Petite France, I handle marketing, advertising, social/conversational media presence, website development. As well as working with community organizations that help all small businesses grow, member - Membership Committee of the Hyannis Chamber of Commerce, member - Restaurant Group for the Hyannis Main Street BID. We support several local and regional non-profits including (four year supporter and 2012 honoree (my grandmother)) of Boston Bakes for Breast Cancer

• 

  Tourco, Inc

  • Director of Information Systems/Web Development

    • Feb 1999 - Jul 2009

    Knowledge Gained - computer hardware/software skills, web design, online marketing, project management, sales, promotions, working with team; Responsible for policies, plans, goals of IT Department including maintenance of servers, workstations, hardware and all necessary software: Windows Server 2000, Windows Server 2003, Citrix Presentation Server, Icewarp Mailserver, Office 2003 Small Business, Win XP Pro. Project Manager and architect for Tourco B2B XML & B2B site TORS including maintenance of all necessary databases associated with those systems. Responsible for troubleshooting, database management and working with team at Transched on TM Tour Management System. Responsible for Tourco online presence including design creation and maintenance of company websites and online adverts; All company blogs, portals, broadcast emails for sales staff and sales ventures. SEO for all sites, and stat review for all sites. Adobe Dreamweaver, Adobe Photoshop, Flash, Fireworks, MS Frontpage, HTML, Altova XML Spy

• 

  Tourco

  • International FIT Sales Manager

    • Dec 1996 - Feb 1999

    Responsible for sales and accounting handling for international group clients a new division of the company. Intl Sales grew from 0 revenue in 1996 to reach 2 million in 1998 and 1999, later assistance in '04-'06 due to staff downsizing, carried approx. 500K-750K in sales. Attended Trade Shows (such as annually attending TIA's POW WOW, World Travel Market, London; Berlin's ITB; Italy's BIT; NAJ's E-Tourism Summit; Rendez Vous Canada), Sales Trips, Sales Missions (UK, France, Germany, Italy) with area (MA) state tourism boards to educate on the destination and gain new clientele; Knowledge Gained - sales and marketing, product planning, customer service, time management, individual travel market demographics and needs.

  • International Sales Assistant

    • Jun 1992 - Dec 1996

    Responsible for sales and account handling for international FIT clients, average of 2 million in sales in '94, '95, '96Attended Trade Shows (same as above), Sales Trips, Sales MissionsAssisted in Product Development for Tourco International FIT product lineTour DirectorKnowledge Gained - history attractions in areas toured, public speaking, self confidence, customer service, problem solving.

• 

  Collette Tours

  • Tour DIrector

    • Apr 1989 - Apr 1992

    Conducted tours for American travelers to: Northeast USA & Canada & several European countries; Responsible for 25-45 passengers per tour, provided daily commentary regarding the areas traveled, responsible for coordination and payment of vendors on tours (i.e. restaurants, attractions, hotels). Responsible for passenger's documentations, passports and necessary paperwork while crossing international borders or while traveling via, bus, boat, train or plane.Reservations AgentKnowledge Gained - computer skills, telephone skills, time management in a face paced environment

• 

  Cape Cod Custom Tours

  • Tour Director

    • Aug 1987 - Apr 1992

    , step on guide for area tours of Massachusetts, Boston, Cape Cod & Islands and Plymouth

• 

  GWV Vacations

  • Reservations Agent

    • Nov 1988 - Apr 1989

    Travel branch of Ziff Davis, Sold and loaded company tour packages into in house reservations system and/or SABRE airline reservations system. Tour GuideKnowledge Gained - history/attractions of Cape Cod, public speaking, self confidence, customer service, problem solving, foreign languages