Experience

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  River Bank

  • VP/Compliance Officer/CRA Officer

    • Sep 2017 - Present

    • Develop, administer and monitor the Bank’s Compliance Management System consisting of policies, procedures, training, monitoring, and audit and consumer complaint response. • Serve as a resource for compliance advice and guidance to bank staff to address any questions or concerns. • Assist in the coordination and preparation of Federal and State regulatory examinations and internal and external audits. • Work with the Compliance Committee and Senior Management to institute timely corrective action plans to systems, policies and procedures to correct any violations or operational deficiencies found in audits and examinations.• Manage and respond to all consumer complaints regarding regulatory compliance areas and/or perform investigations, as needed.

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  Union National Bank & Trust Co.

  • Loan Operations

    • Dec 2016 - Sep 2017

    • Assisted loan officers with daily activities• Serviced loan accounts• Monitored loan activity• Researched account discrepancies

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  Union National Bank and Trust Co.

  • Deposit Administrator

    • Dec 2010 - Dec 2016

    • Helped customers open and maintenance Checking, Savings, Certificate of Deposits, and Individual Retirement Accounts• Streamlined many procedures• Handled debit card transactions

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  Union National Bank & Trust Co

  • Bookkeeper

    • Dec 2007 - Dec 2010

    • Processed daily work flow in a timely manner• Balanced customers’ accounts as well as creating reports to assist in general bank balancing• Researched account discrepancies

  • Bank Teller

    • Jun 2005 - Dec 2007

    • Greeted customers and handled all deposit and withdrawal transactions• Provided excellent customer service• Maintained a balanced cash drawer

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  State Bank Financial

  • Bank Teller

    • Aug 2002 - Jun 2005

    • Responsible for teller transactions at the drive up and service counter• Identify customer needs and cross sell bank products to suit their needs• Responsible for a large amount of cash and accurately balancing every day