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Heather Robertson is a seasoned journalist and editor with a proven track record of driving strategic direction and leading high-performing teams. As Managing Director at Change Routes Communications, she successfully navigated the company's growth, developing and implementing personalized communications strategies for clients. Prior to this, she held editorial positions at prominent publications, including The Herald and Weekend Post, Sunday Times, and Elle Magazine, where she honed her storytelling skills and led teams of journalists and editors. Her expertise spans online and print journalism, social media, and content creation, making her a versatile and sought-after professional in the industry.

Credentials

  • Higher Education Diploma
    University of Cape Town
    Dec, 1987
    - Apr, 2026
  • Bachelor of Arts Degree
    University of KwaZulu-Natal
    Jan, 1986
    - Apr, 2026

Experience

  • Daily Maverick
    • Johannesburg, Gauteng, South Africa
    • Editor DM168
      • May 2020 - Present
      • Johannesburg, Gauteng, South Africa

    • Managing Director
      • Jul 2016 - Jun 2020
      • GAUTENG

      Change Routes is a boutique development communications consultancy that is designed to cater for your unique needs as a small business, company, NPO, NGO, government department or agency. We help you navigate your route to the future you imagine. We do this by providing you with a personalised communications strategy, team building, strategic workshop facilitation, creative content solutions for print and digital media and tailor-made digital and social media training. Change Routes is proudly South African and 100% Black woman owned and managed.

    • Managing Director
      • Jul 2016 - May 2020

    • MANAGING DIRECTOR
      • Jul 2016 - May 2020

    • DIRECTOR AND PARTNER
      • Jul 2016 - Mar 2017
      • SOUTH AFRICA

      SOCIAL WEAVER IS A SOCIAL MEDIA TRAINING AND STRATEGIC COMMUNICATIONS COMPANY. WE FACILITATE TAILOR MADE DIGITAL FIRST TRAINING FOR JOURNALISTS AND MEDIA GROUPS AND SOCIAL MEDIA TRAINING FOR SMME'S, EDUCATORS, NGO'S AND GOVERNMENT DEPARTMENTS. WE ALSO PRODUCE IN DEPTH, QUALITY CONTENT FOR CLIENTS INTERESTED IN NATIVE MEDIA ONLINE AND IN PRINT.

  • The Herald and Weekend Post
    • Port Elizabeth Area, South Africa
    • Editor
      • Aug 2010 - Dec 2015
      • Port Elizabeth Area, South Africa

      Lead a team of dynamic journalists, photographers and editors who are passionate about telling stories about The eastern Cape's industrial hub of Nelson Mandela Bay. Manage an integrated print and online newsroom and responsible for driving the strategic direction of The Herald and Weekend Post.

  • Sunday Times
    • Rosebank, Johannesburg
    • Deputy editor, Managing editor (News); Bureau Chief, Features editor
      • Jan 2000 - Jul 2010
      • Rosebank, Johannesburg

      Deputised for the editor, Mondli Makhanya from 2007 to 2010 Managed the news section, features sections and production staff. Was the key editorial liaison with the advertising department, marketing and circulation. Launched and edited the Zimbabwe edition of The Sunday Times. Facilitated and implemented team building strategies. Implemented online strategy to a very print focused newsroom. Planned long term special projects and supplements. From late 2003 to 2006 was national news editor of The Sunday Times, managing the weekly diary and all regional bureausWorked as Durban bureau chief in 2003, managing a team of reporters. Worked as features editor from late 2000 to 2002, one of three team leaders who coordinated The Sunday Times Explorer project traversing the length and breadth of South Africa writing daily online content, weekly print feature travel stories and ultimately co-authoring a coffee table book titled Rediscovering South Africa.

    • Features editor
      • Jan 1999 - Nov 1999

      Edited in depth news and thought leadership opinion articles

    • Deputy Editor
      • 1996 - 1998

      Planning and ensuring the best possible content for each edition of the magazine. Leading a team of feature writers, freelance journalists, fashion and beauty editors, designers and photographers. Editing and writing.

Education

  • 2023 - 2025
    Henley Business School
    Master of Business Administration - MBA, Business Administration and Management, General
  • 2016 - 2018
    Rhodes University
    Master of Arts - MA in journalism and media studies, Journalism and Media Studies
  • 1987 - 1987
    University of Cape Town
    Higher Education Diploma, Teaching English as a Second or Foreign Language/ESL Language Instructor
  • 1983 - 1985
    University of Natal, Durban
    Bachelor of Arts (BA), English Language and Literature/Letters; Psychology Majors
  • 1979 - 1982
    Parkhill High School
    Matric, English History Physics Biology Maths Afrikaans

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Industry Focus. “Online Media”

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