See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Bio

Generated by
Topline AI
Heather Mckay is a detail-oriented and customer-focused professional with experience in various roles, including pharmacy technician, security operations center supervisor, and retail clerk. She has a strong educational background in history and political science, and has developed skills in areas such as customer service, leadership, and problem-solving. Heather is proficient in Microsoft Office and has experience working with cash registers and inventory management systems.

Experience

    • Preceptor & Pharmacy Technician
  • PharmScript LLC
    • Columbus, Ohio, United States
    • Pharmacy Technician
      • Jan 2024 - Present
      • Columbus, Ohio, United States

      - Assisting the Pharmacist with proper labeling and filling prescriptions- Accurately preparing prescriptions under the Pharmacist’s supervision- Packaging Rx labels with an in-depth understanding of Framework system- Packaging medications in bottles or bingo cards for dispensing and for delivery...

    • United States
    • Professional Services
    • 700 & Above Employee
    • Security Shift Supervisor
      • Jan 2023 - Jan 2024

    • Security Operations Center Supervisor
      • Jun 2022 - Jan 2023

      - Recruit, Hire & Train Security Dispatchers- Manage employees to include scheduling, adjusting resources in response to changing requirements.- Develop and produce intelligence-driven support products that assess risk, analyzes data/information to mitigate vulnerabilities to the clients, assets, operations, strategy and brand reputation.- Manage and utilize CCTV, access control and alarm monitoring software and systems (FLIR, CCURE) and Google Office applications on a daily basis.- Produce, review and approve criminal activity and incident reporting products for delivery to higher level supervisors and client leadership.- Prepare and present briefings to management or targeted audience on a regular basis.- Work with highly confidential/proprietary information on a daily basis.- Complete multiple tasks simultaneously and function in a fast-paced environment with minimal supervision.- Maintain proficiency with Web-based search tools, productivity applications, communication technology

    • Security Operations Center Officer
      • Oct 2021 - Jun 2022

      - Monitors closed circuit television systems and alarms- Monitors and operates facility computers systems regularly, as assigned- Display exceptional customer service and communication skills- Have intermediate computer skills to operate innovative, wireless technology at client specific sites- Ability to handle crisis situations at the client site, calmly and efficiently- Answer phones and greets guests and employees- Handle security issues or emergency situations appropriately. Contact Emergency Services, such as EMT, Fire Dept., etc.- Participates in industry specific security/safety training programs to offer our clients the best trained officers at their sites

  • G4S
    • New Albany, Ohio
    • Upscale Security Officer & Security Operations Center Operator
      • Dec 2019 - Oct 2021
      • New Albany, Ohio

      - Perform security patrols of designated areas on foot or in vehicle- Warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles- Permit authorized persons to enter property and monitors entrances and exits- Observe departing personnel to protect against theft o...

    • Transportation Security Officer
      • Mar 2018 - Dec 2019
      • Columbus, Ohio

      • Provide security and protection for air travelers, airports and aircrafts in a courteous and professional manner• Operate various screening equipment and technology to identify dangerous objects in baggage, cargo and on passengers, and prevent those objects from being transported onto the aircr...

  • Amazon
    • Etna, Ohio
    • Stow Associate, Vendor-Receive Associate, Problem Solver, and Ambassador
      • Dec 2016 - Mar 2018
      • Etna, Ohio

      • Received, handled, and stowed packages up to 49lbs• Operated frequency scanner to track inventory• Worked with a team to meet inventory goals• Trained new associates in vendor receive• Helped maintain a safe work environment by teaching associates company safety standards• Performed various pre...

    • Field Organizer
      • Aug 2016 - Nov 2016
      • Trotwood, OH

      - Recruited, trained, and managed volunteers- Developed volunteer leaders to help manage phone banks, canvasses, and voter registration drives.- Represented the campaign at community events- Entered data and created lists using VAN- Met volunteer recruitment and voter contact goals

  • Ohio Together
    • Lancaster, Ohio
    • Summer Fellow
      • Jun 2016 - Aug 2016
      • Lancaster, Ohio

      - Ran voter registration drives- Ran phone banking events- Created phone banking lists using VAN- Entered voter data - Knocked on doors and discussed issues and events with voters- Held one on ones meetings with volunteers

    • Prepared Foods Clerk
      • May 2016 - Aug 2016
      • Heath, OH

      - Provide exemplary customer service by greeting customers in the department and ensuring their orders are filled to meet their expectations.- Have sufficient knowledge of Giant Eagle products to make suggestions to customers and enhance their shopping experience.- Provide products and services t...

    • Market Employee
      • Apr 2013 - Sep 2013
      • Baltimore, OH

      - Maintain an accurate cash register on a daily basis- Complete error-free daily balance sheets, deposit tickets, correction sheets, and inventory reports- Count the money and properly close the register- Deposit starter bag and nightly deposit in the night depository at the bank- Maintain full a...

    • Temporary Event Staff
      • Feb 2010 - Mar 2010
      • Athens, OH

      - Parking attendant

Education

  • 2023 - 2024
    Coursera
  • 2010 - 2016
    Ohio University
  • 2006 - 2010
    Liberty Union-Thurston High School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Social Profiles

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles