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Bio

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Heather Marlette is a seasoned writer and professional with experience in customer service, data entry, and insurance. She has worked as a Social Media Director and Writer, Writer, Freelance Writer, and more. Heather holds a BA in History and English from SUNY Albany and an AAS in Paralegal Studies from Broome Community College.

Credentials

  • ARA
    LOMA
    Sep, 2015
    - May, 2026
  • ALMI (Associate, Life Management Institute); ACS (Associate, Customer Service); AIRC (Associate, Insurance Regulatory Compliance)
    LOMA
    Jan, 2014
    - May, 2026

Experience

    • Social Media Director and Writer
      • Sep 2020 - Present
  • CivMix
    • Albany, New York Area
    • Writer
      • Feb 2020 - Present
      • Albany, New York Area
    • Writer
      • Mar 2020 - Present
    • Freelance Writer
      • Jan 2020 - Present
    • Freelance Writer
      • Nov 2017 - Sep 2020
    • Stay at home Mom
      • Jun 2016 - Sep 2020
      • 12302
    • United States
    • Financial Services
    • 700 & Above Employee
    • Volunteer Coordinator
      • Feb 2014 - Jun 2016

      Volunteers for Good coordinator.Recruit and manage volunteers, work with nonprofits and charities, create events, fundraise, promote program.

    • Contracting and Licensing Representative
      • Sep 2013 - Jun 2016

      - Participate in goal planning sessions for the general Office- Currently cross training on New Business- Prepare contracting documents for on-boarding new agents- Sit with all new agents to sign contracts and all on-boarding paperwork- Keep all active agents licensing in compliance- Participate in recruiting strategy for general office- Prepare documents for Managing Partner- Scan and index policies and contracts- Created and Maintain GO Face book page- Maintain GO Twitter Page

    • Assistant
      • Apr 2013 - Sep 2013

      - Answer multi-line phone system, direct calls to proper person- Mail distribution and preparation- Quality check entered policies- Policy Briefs- Send faxes, route confirmations to proper person- Filing- Prepare documents for Managing Partner

    • Sales Assistant
      • Jan 2011 - Feb 2013

      I back up the receptionist, help to create flyers and brochures, send blast e-mails to existing and potential clients.

    • Accounts Clerk
      • Jun 2009 - Jul 2010

      I answered phones, filed and managed accounts payable. I helped to establish a system to track accounts.

    • Customer Service Representative
      • May 2008 - Apr 2009

      Call center representative. Ingoing and outgoing calls. Helping those in our database with jobs, assigning jobs and entering completed reports.

Education

  • 2003 - 2007
    SUNY Albany
  • 2001 - 2003
    Broome Community College

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Writing and Editing”

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