Experience

• 

  Kress Consultants

  • Annapolis, Maryland, United States

  • Principal Owner

    • May 2021 - Present
    • Annapolis, Maryland, United States

    Performance consultant specializing in developing and implementing solutions to improve leadership skills and enhance organizational effectiveness. Consults, designs, develops and delivers professional skills, organizational development and human resource solutions. Expertise in change managemen...

• 

  Retail Business Services

  • Learning & Professional Development

    • Jan 2018 - Present

    Provides operational leadership and direction including skills training, career development, leadership development, resource planning/allocation, performance improvement and coaching. Serves as a Business Resource Manager to the great local brands of Ahold Delhaize, by partnering and collabora...

• 

  Ahold Delhaize

  • Organizational Change Management- Learning & Professional Development

    • Apr 2013 - Present

    Manage Organizational Change Management activities related to Learning & Professional Development with a focus on developing managers and executives. Design, develop and facilitate/deliver key training content to deliver on company strategy and enhance associate development. Corporate Communication and Organizational Development experience includes expertise in Corporate Communication focused on developing communication plans, writing content, & managing delivery through various channels. Experienced with organizational development assessment efforts including assessments and implementation facilitation. Strengths in managing all aspects of event planning to facilitate organizational changes and drive corporate messaging including content, training and logistics.

  • Human Resources and Organizational Change Management Resource

    • Jul 2011 - Apr 2013

    Manage all aspects of Human Resource needs for $250 million technical infrastructure implementation project. Responsible for resource needs to include recruitment, associate relations, company policy administration, performance management and investigations. Act as liaison for external contractor relationships.

• 

  Giant Food

  • Human Resources Manager

    • Jan 2007 - Jun 2011

    Provide leadership and overall management of local HR administration and policy compliance. Partner with executive leadership to drive business goals. Responsible for talent acquisition, compensation, benefits administration, organizational development, performance management, associate engagem...

• 

  Giant Food

  • United States
  • Retail
  • 700 & Above Employee

  • Labor Relations Specialist and EEO Litigation Liaison

    • Jan 1997 - Jan 2000

    Served as liaison between employees, management and unions with regard to grievances and EEO and HRC complaints within retail stores, distribution centers and manufacturing facilities. Conducted investigations, recommended discipline and remedies to ensure positive workplace environment and to minimize litigation. Conducted training to ensure best practices. Investigated, wrote and presented position statements to federal and state agencies in response to formal charges. Assisted attorneys in responding to subpoenas and document requests for filed lawsuits. Participated in mediations and arbitrations.

  • Regional Employment Manager

    • Jan 1995 - Jan 1997

    Managed all aspects of in-store Talent Acquisition issues for corporate office and 40+ stores. Lead interviewing, hiring, assessments, disability issue resolution and document coordination to ensure compliance with union and governmental regulations. Responsible for staffing of several hundred employees for new store openings. Managed disability and FMLA issues. Oversaw management promotion selection processes.

  • Recruiter

    • Jan 1987 - Jan 1995

    Responsible for all aspects of screening, hiring, interviewing and assessments of applicants for administrative, operations management and retail unionized positions.