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Bio

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Heather Graham is a seasoned operations professional with a strong background in customer service, product management, and sales. She has experience in managing support requests, training stakeholders, and resolving issues in various industries. Heather holds a Bachelor of Arts degree and has worked in the Greater Sydney Area.

Experience

  • iVenture Card International
    • Sydney, New South Wales, Australia
    • Operations Supervisor
      • Jul 2016 - Present
      • Sydney, New South Wales, Australia

      Product ManagementFirst contact for technical supportTraining internal and external stakeholdersCustomer ServiceManaging support requests and communicating resolutions

  • Insight Vacations
    • Sydney, New South Wales, Australia
    • Sales Support Supervisor
      • Sep 2012 - Jul 2016
      • Sydney, New South Wales, Australia

      Arranging Business TravelOrganising Travel Agent Famils & Incentive TripsSales & Marketing ReportingResolving IssuesProcessing & Following Up InvoicesOrganising National Expos & Product Launch

    • Reservations Sales Agent
      • Jul 2010 - May 2011

    • Travel Consultant
      • Jun 2009 - May 2010

Education

  • 1994 - 1999
    Merewether High School
    HSC
  • University of Newcastle
    Bachelor of Arts (B.A.), History/Chinese

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Leisure, Travel & Tourism”

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