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Bio

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Heather Fairfield is a seasoned property manager and operations manager with 20+ years of experience in commercial and residential property management, human resources, event planning, and strategic planning. She has a strong background in customer service, contract negotiation, and payroll management. Heather holds a degree in Psychology from Boston University and a BFA/BA in Theatre Studies and Psychology from DePaul University.

Experience

  • Fairfield Real Estate Management Corp.
    • Canton, Massachusetts, United States
    • Property Manager / Operations Manager
      • Jan 2018 - Present
      • Canton, Massachusetts, United States

      • Responsible for upkeep and management of one commercial and multiple residential properties.• Interviews prospective tenants, processes applications, collects security deposits and rental payments, processes legal paperwork, handles evictions, and coordinates maintenance and repair.• Provides equipment and traffic flow assistance for a commercial building in accordance with social distancing and Covid pandemic guidelines.• Provides exec. level admin. support to the Owner of the company and other executives, w/ a demonstrated ability to improvise, improve procedures & meet demanding deadlines.• Composes correspondence and manages schedules for the Owner and other executives, as well as coordinating on-site meetings.• Develops/implements policies to address HR needs & assures legal compliance with applicable laws. • Responsible for the creation of all the company’s current forms, including the Employee Handbook.• Jointly responsible for the creation of company marketing tools & the selection/administration of benefits packages.• Provides document management support, proofreading & editing to the entire company.• Provides hardware/software troubleshooting and basic IT to the entire company.• Acts as the company liaison in all areas involving litigation.• Occasionally assists the Finance Mgr./Controller with tasks such as payroll, AP, deposits, and vendor payments.

  • The Canton Corporation
    • Canton, Massachusetts, United States
    • Office Manager / Executive Assistant
      • Sep 1998 - Dec 2017
      • Canton, Massachusetts, United States

      • Provided exec. level admin. support to the President of the company and other executives, w/ a demonstrated ability to improvise, improve procedures & meet demanding deadlines.• Composed correspondence, took meeting notes & managed schedules for the President & other executives.• Provided document management support, proofreading & editing to the entire company.• Developed/implemented policies to address HR needs & assures legal compliance with applicable laws. • Acted as the company liaison in all areas involving litigation.• Was responsible for the creation of all the company’s current forms, including the Employee Handbook.• Was jointly responsible for the creation of company marketing tools & the selection/administration of benefits packages.• Analyzed new projects, prepared related documents & managed quality control.• Provided the entire company with hardware/software troubleshooting.• Occasionally assisted the Finance Mgr./Controller with tasks such as payroll, employee SAR/SEP contributions & AP.

    • United States
    • Individual and Family Services
    • 700 & Above Employee
    • Home-Based Therapist / Case Manager / Assistant Teacher
      • Jan 1997 - Aug 1998

      • Assisted various lead teachers with providing behavioral therapy and life/academic/social skills to developmentally disabled children aged 6 to 22 years old.• Provided an intensive 1:1 home-based program for one student (5 days a week, 3 hours a day) which was designed to teach life skills, promote independence, and strengthen social and personal skills.• Acted as case manager of the home-based student, and assumed responsibility for the creation, implementation and evaluation of his Individual Education Plan (IEP) objectives and behavior objectives.• Reported the home-based student’s IEP progress to the Department of Mental Retardation (DMR) in several meetings held throughout the school year as well as in written reports.

    • Program Specialist / Human Rights Officer
      • Jun 1996 - Jan 1997

      • Provided developmentally disabled adults with an intensely therapeutic program designed to increase independence and community integration.• Completed case files, prepared and submitted case management paperwork to the DMR• Implemented and evaluated Individual Service Plan (ISP) objectives and behavior objectives through the use of recorded data to measure progress over time.Human Rights Officer duties: • Advocated on behalf of clients' human rights, educated clients and other staff about HR issues, was available for clients and staff in the event of a HR violation.

    • Acting Property Manager
      • Jul 1995 - Jun 1996
      • Greater Boston Area

      • Acted as the interim Property Manager until a permanent one could be hired.• Managed (63) rental units in scattered sites throughout the Roxbury/Dorchester/Mattapan areas. Maintained open communication with all tenants to ensure that each building was operating as smoothly as possible.• Acted as the office liaison with agencies such as Boston Housing Authority (BHA), Metropolitan Boston Housing Partnership (MBHP) and Inspectional Services Dept. (ISD).• Processed paperwork from various Government agencies in regard to leases, rental subsidies and tenant recertification.• Handled all tenant complaints and repair requests in a timely and professional manner.• Mediated disputes between tenants, with a goal of resolving disagreements to mutual satisfaction whenever possible.• Selected tenants to fill vacancies and processed all paperwork for leases and evictions.• Assisted the Office Manager in all aspects of administrative function.• Continues to act as an unofficial resource for all subsequent Property Mgrs. to present day.

Education

  • 1998 - 1999
    Boston University
    MA, Psychology
  • 1990 - 1995
    DePaul University
    BFA, BA, Theatre Studies, Psychology
  • 1984 - 1990
    Boston Latin School
    Diploma

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Commercial Real Estate”

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