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Bio

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Heather Case is a seasoned professional with 5 years of experience in client service, staffing, and insurance. She holds an Associate of Arts and Sciences degree in Interior Design and is certified as an E-verified Administrator. She has worked in various roles, including Client Service Specialist, Staffing Recruiter, CSR/Insurance Agent, Head Teller, and Kitchen & Bath Design Associate.

Credentials

  • E-verified Administrator
    -

Experience

  • BlueStem Wealth Partners
    • Litchfield, Minnesota, United States
    • Client Service Specialist
      • Apr 2019 - Present
      • Litchfield, Minnesota, United States

    • CSR/Insurance Agent
      • Aug 2015 - Apr 2019
      • Litchfield, MN

      Working with various insurance companies for personal and commercial lines. Perform administrative tasks, such as maintaining records and handling policy renewals. Select company that offers type of coverage requested by client to underwrite policy. Calculate premiums and establish payment method.

    • Staffing Recruiter
      • May 2011 - Aug 2015
      • Litchfield, MN

      Input necessary information into the applicant/resume tracking database in an accurate and timely manner. Administer application process in accordance with state and federal law and Masterson Staffing Solution’s Standard Operating Procedures. Manage new hire paperwork including the collection and filing of the I-9, W-4 and WOTC documents. Interview, screen and select skilled and entry-level candidates. Create professional documents and/or resumes for each candidate utilizing proper grammar, spelling, and punctuation. Communicate with all levels of employees and clients to build rapport, respond to inquiries and resolve conflicts. Monitor attendance and performance daily and administer appropriate coaching or disciplinary action when necessary. Collect and audit timecards, distribute checks and resolve any outstanding payroll problems. Report all claims of alleged harassment and/or discrimination immediately. Administer pre-employment paperwork regarding any client requirements, drug screens, background check, reference checks, orientation programs and safety training.

    • Head Teller
      • Apr 2009 - May 2011
      • Hutchinson, MN

      Processed Customer transactions within established guidelines. Balanced drawer, vault, and ATM amounts. Successfully set up online banking, debit check cards, and ATM cards for new and existing customers. Assessed customer needs and sold appropriate company products and services.

  • The Home Depot
    • Eden Prairie, MN
    • Kitchen & Bath Design Associate
      • Sep 2007 - Nov 2008
      • Eden Prairie, MN

      Drove sales in not only the Kitchen & Bath Department, but other departments to sell the total project. Maintained relationships with new and established customers in person, over the phone and throughout the entire design process. Created kitchen and bath designs to meet customer requirements and achieve sales goals. Managed all facets of a sale from estimate to installation.Exercised my ability to read blueprints and floor plans. Applied my knowledge of NKBA guidelines and the 20/20 Kitchen Design Program to provide designs, product options and quotes.

Education

  • 2005 - 2007
    Alexandria Technical College, Alexandria, MN
    Associate of Arts and Sciences (A.A.S.), Interior Design
  • 2002 - 2005
    Pelican Rapids High School, Pelican Rapids, MN
    High School Diploma

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Staffing and Recruiting, Human Resources and Staffing”

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