Experience

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  American Airlines

  • Customer Service Agent

    • Dec 2015 - Present
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  Baltimore Animal Rescue and Care Shelter, Inc

  • Community Volunteer

    • Sep 2013 - Present

    Dog-walking, cleaning, socialization, & assistance in finding their “furever” home.

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  MOTHER’S FEDERAL HILL GRILLE

  • Bartender

    • Sep 2014 - Jul 2015

    Skilled in the art of mixing, garnishing and then serving drinks based on customers’ needs.Knowledgeable in meeting, anticipating and later providing high quality services to the customers.Welcoming and caring attitude towards customer service.Understanding of the regulations for beverage serving...

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  Williams Scotsman

  • Sales Administrator

    • Jul 2012 - Sep 2014
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  WILLIAMS SCOTSMAN, INC

  • Sales Administrator

    • Jul 2012 - Sep 2014

    Answer all customers'​ inquiries- such as Ins. Req., PO changes, etc., handle all invoice related customer issues in professional, courteous manner.Direct all received sales calls to appropriate Sales Person based on zip code and C.R. call flow sheet, Receive/sort all mail, send received invo...

• 

  ITT Technical Institute

  • Administrative Assistant

    • Apr 2005 - Jul 2012

    Prepare, manage, and organize academic meetings, conferences, travel arrangements and expense reports.Maintain office scheduling and event calendars for student body.Serve as initial point of contact for students within Dean’s academic office.Set up and handle incoming mail and office filing syst...

• 

  Wachovia Bank

  • Teller

    • Jun 2003 - Apr 2005

    Employed Security measures to ensure funds were never compromised.Received cash and checks for deposit, verified amounts and examined checks for endorsement.Managed the daily supply of cash and counted the cash when it was delivered to ensure it was the accurate amount.Provided excellent customer...