Experience

• 

  Naeco

  • Australia
  • Defense and Space Manufacturing
  • 1 - 100 Employee

  • Business Systems Manager

    • Jul 2022 - Present

    Optimising the performance of Naeco’s core systems, processes and people.

  • Production Analyst

    • Feb 2022 - Present

    Leading the upgrade of Naeco's materials requirements planning system, supporting Naeco to optimise production, enhancing inventory management, development of reporting and database management.

• 

  RACQ

  • Australia
  • Financial Services
  • 700 & Above Employee

  • Insurance Risk Analyst

    • Aug 2020 - Feb 2022

    In this position I contribute to driving a risk aware culture across RACQ Insurance and the Group. This is done by:- conducting 2nd line check and challenge and undertaking assurance reviews across the Group;- applying risk management tools- supporting and contributing to accurate and effective reporting to senior management, committees and the Board, and - driving continuous improvement of risk decision making, reporting and monitoring.

  • Partner Implementation Specialist

    • Apr 2018 - Aug 2020

    In this role, I worked closely with external partners, colleagues and internal stakeholders to undertake white label opportunities with insurance partners on a purpose-built SaaS platform.

  • Product Support Analyst

    • Jul 2015 - Apr 2018

    As an Analyst in the Product Support team within the Insurance Product & Pricing division I was responsible for managing the relationships and administering the commissions of over 90 agents and brokers who sell, receipt and/ or refer RACQ insurance products on behalf of RACQ. In addition, I worked as the Project Lead on a Telematics App, provided quantitative analysis to the business on number of other projects as well as BAU activities, worked heavily with the retail network to foster a positive and proactive relationship between Retail and Insurance and participated in Continuous Improvement programs within RACQ.

  • Retail Sales Consultant

    • Apr 2013 - Jul 2015

    As a retail sales consultant I was responsible for assisting customers choose a Roadside Assistance level that is appropriate for their needs, setting up new insurance policies, making changes to insurance and providing information on a variety of services.