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Hazel Roberto is a seasoned business professional with extensive experience in sales, marketing, and customer service. She has worked in various roles, including Account Manager, Sales Specialist, and Virtual Assistant, and has developed strong skills in communication, problem-solving, and relationship-building. She is also a part-owner of her own small travel agency and has experience in tour bookings and customer complaints handling. Hazel holds a Bachelor of Science in Hotel and Restaurant Management from Arellano University.

Experience

    • Virtual Assistant
      • Mar 2017 - Present

    • Part Owner
      • Jan 2019 - Present
      • Norzagaray Bulacan

      Newly opened business. We offer clients to promote their products and to help their business to growth by the help of our social media strategies/website for selling & promoting products. Our services offered: Online shop, online gift shop, Advertising/Promoting and Virtual Assistant Services.

  • Cinco Travel and Tours
    • Santa Maria, Bulacan Philippines
    • Business Partner
      • Jan 2017 - Jan 2018
      • Santa Maria, Bulacan Philippines

      I put up my Small Travel agency for corporate and non-corporate clients. I've learned a lot from my previous job so I apply it to put up my own.

  • EBENEZER WORLD TRAVEL LIMITED
    • pasig city philippines
    • Travel Account Manager
      • Nov 2015 - Aug 2017
      • pasig city philippines

      Assisting tour, bookings, and pleasure for our corporate clients/non-corporate clients. Handle customer complaints

  • Elev8 Media Inc.
    • 128 L.P Leviste, Makati, 1227 Metro Manila, Philippines
    • Account Manager
      • Apr 2015 - Oct 2015
      • 128 L.P Leviste, Makati, 1227 Metro Manila, Philippines

      We handle a handful of advertising and marketing accounts, and serve as the primary point of agency contact for their clients. We also represent the client at agency meetings.

  • Tri-link builders & Marketing Inc.
    • Cityland 10, Tower 2, 2105, H. V. Dela Costa Street, Salcedo Village, Makati, 1227 Metro Manila, Phi
    • Sales Specialist
      • Jan 2014 - Jan 2015
      • Cityland 10, Tower 2, 2105, H. V. Dela Costa Street, Salcedo Village, Makati, 1227 Metro Manila, Phi

      To sell & demonstrate chemical products in a construction company.

  • Sofitel
    • CCP Complex Roxas Blvd Brgy. 76, Pasay, 1300 Metro Manila, Philippines
    • Account Manager
      • Jul 2013 - Nov 2013
      • CCP Complex Roxas Blvd Brgy. 76, Pasay, 1300 Metro Manila, Philippines

      My responsible is to give client satisfaction,  sales and relationships with particular customers. Specialty of selling hotel discount membership over the phone.

  • Callbest outsourcing services inc
    • 2103 Reffles Corporate Center, F. Ortigas Avenue, Ortigas Center, Pasig City, Metro Manila, Philippi
    • Customer Service Representative
      • Jul 2012 - Jun 2013
      • 2103 Reffles Corporate Center, F. Ortigas Avenue, Ortigas Center, Pasig City, Metro Manila, Philippi

      Resolve customer complaints via phone, email, mail or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling.

    • Call Center Agent
      • Jan 2012 - Jun 2012
      • Binondo Manila

      The main duty of us is to generate sales which is health insurance.To do this, must know how to draw in potential customers. They are typically required to memorize a set script to ensure they explain all the points required in order to increase their chances of selling the products or services they are marketing.

  • KBM9 company
    • ortigas Philippines
    • Online Casino dealer
      • Aug 2011 - Dec 2011
      • ortigas Philippines

      Understand and follow gaming procedures at all times. A primary duty of a casino dealer is to pass cards or other gaming play items to player using cam to cam video.

Education

  • 2009 - 2013
    Arellano University
    Bachelor of Science Hotel & Restaurant Management, Hospitality Administration/Management

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Outsourcing and Offshoring Consulting”

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