Experience

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  Solent NHS Trust

  • United Kingdom
  • Hospitals and Health Care
  • 700 & Above Employee

  • Transformation Manager

    • May 2022 - Present

  • Senior operational manager

    • Jan 2021 - Present

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  Acting Interim Care Group Manager

  • Portsmouth, United Kingdom

  • Portsmouth Health Trust (Portsmouth Hospitals)

    • Jul 2018 - Present
    • Portsmouth, United Kingdom

    I provided critical leadership to the Care Group and contributed to shaping the entire strategic direction of the Division, while overseeing Care Group operational management and undertook Divisional lead for specified activities and maintained and both national and local access targets were achieved.Determined baseline for the prescribed changes and employed the baseline to produce realistic, short-term objectives, which were acceptable to the Clinical Director, ensuring change initiatives delivered were consistent with strategic planning. I also implemented the strategic plan that guided the Division’s direction, including changes to sourcing policy and process, cost approval, governance, and change management procedures proved important; ensured planned development included input from Clinical Director, to minimise push back in moving the entire arrangement forward. Ensured systems and processes were in place to accomplish objectives, and directed the service to improve the Care Group operational effectiveness; initiated efficiency improvements to drive costs savings aligned to Trust’s annual financial plan, also was a key responsibility. In addition, I created long-term income and efficiency improvement plans that formed the Trust’s long-term financial model requirements and regulator risk rating; and enabled a flourishing learning environment within the Care Group, which served to underpin the rich enhancement of skills, capabilities and performance output, based on strategic Key Performance Indicators.

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  Portsmouth Hospitals NHS Trust

  • Senior Business Manager

    • Dec 2013 - Present

    (Resumed – December 2018)Ensure the implementation of systems and processes to streamline planning, organisation, and execution of Portsmouth Health Trust. Participate in the development and execution of operational strategies while serving as influential member of the senior management team as well as maintain compliance with Board Policy.• Organised and analysed statistical workforce data, oversaw staff operations, and suggested for improvements.• Led on-time delivery of projects and measured performance.

  • Senior Business Manager

    • Jun 2013 - Dec 2018

    I was invited to deliver comprehensive business support service ensuring effective systems and processes were in place to support the planning, organisation and execution of the Portsmouth Health Trust and am an influential member of the Senior Management Team, contributing to the development of strategic and operational work plans, ensuring the Directorate remains consistent with Board Policy and Corporate Plans.Collated and analysed statistical workforce information (e.g. absence, KSF, Induction), monitoring performance against targets, providing recommendations and ensuring that actions were taken as required to instigate improvements all was within my skill-set.I oversaw the delivery of projects associated with the corporate and clinical governance responsibilities e.g. national reviews of services, which included development and delivery of comprehensive project plans to ensure key objectives were met and the implementation of practical, workable governance structures against which performance can be measured.Built meaningful relationships with a broad network of people and co-dependices across PHT and associated stakeholders and managed competing demands within agreed timescales, and took into account the equally demanding workloads of others who were required to be involved and was required to influence at all levels, without having direct management responsibility for service delivery, on which all programmes of work were based.

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  Portsmouth Health Trust (Portsmouth Hospitals)

  • Portsmouth, United Kingdom

  • Acting General Manager MOPRS to cover recruitment process Extended X2 General Manager

    • 2012 - 2013
    • Portsmouth, United Kingdom

    In this role, I successfully Utilised Customer Relationship Management systems, which generated insightful data, enabling detailed overarching view of operations and service performance; enabled short-term and long-term expansion plans, which was embedded into the supply plans for the resource pools, inclusive of Capacity Planning, Talent Planning and Skills Planning. One of my value add is demonstrating strong interpersonal capabilities to foster productive workplace relationships, employed clear and constructive language, managed conflict, with the ability to motivate, influence, negotiate, and network with broad range of stakeholders.Introduced KPIs both financial and operational allied to business plan and budget and ensured compliance with Service Delivery Model, industry, legislative and contractual requirements, was important alongside maintaining a rich understanding of the needs of internal operations, alongside enabling procedures to monitor quality of service, setting and monitoring budgets and driving financial stability during a period of transition and handover.