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Hayley Gola is a seasoned retail professional with experience in management, customer service, and sales. She has worked in various roles, including Buyer, Associate Store Manager, and Sales Associate, and has developed skills in Microsoft Office, Microsoft Excel, and Public Speaking.

Experience

    • United States
    • Retail
    • 1 - 100 Employee
    • Buyer
      • Jul 2022 - Jan 2024

      * Buying weekly orders of new Lululemon products for both men and women.* Curating weekly pivot tables to see what needed to be replenished and what wasn’t selling and needed to be sent back to Lululemon or put on sale. Maximized efficiency by creating a capsule collection of Lululemon essentials to carry in store at all times.* Merchandising the sales floor with new products to increase sales.* Doubled the amount of revenue we took in for the Lululemon product by Jul 2023.

    • Assistant Buyer
      • Apr 2022 - Jan 2024

      * Entering orders into KWI so they could be processed and put onto the sales floor* Developed strategies on how to best complete RTVs/RAs. * Supporting the men’s buyer on trips to vendors to select new products for the store for both fall and spring seasons.* Curating weekly pivot tables for the men’s buyer and President of the store to look at sell-through from the week before to maximize sales and efficiency.* Running weekly replenishment orders to send to vendors.* Collaborated with the sales and visual merchandise team to increase sales and drive traffic.

    • Associate Store Manager
      • Jul 2019 - May 2022

      * In charge of the sales floor, including zoning associates on the floor and motivating my team to drive sales.* Performing daily operational tasks, and contributing to business recaps and product feedbacks.* Maximized efficency and saved costs with the employee schedule and ordering supplies for the store.

  • Madewell
    • Connecticut
    • Assistant Manager
      • May 2018 - Jul 2019
      • Connecticut

      - Assistant Store Manager with an Operations and Denim Division of Responsibility.- Worked with the Visual Merch Manager to style mannequins and market the sales floor.- Held events in store to drive sales and traffic.

    • Community Manager
      • Feb 2017 - Sep 2017

      - Managing the “Original Gongsters” Original Content section of the website.- Recruiting writers from different colleges, Reddit, and Fanfiction.net for the “Original Gongsters” program.- Working with the Head of Content to produce and publish content for all GONG and GONG related Facebook pages and Twitter accounts.

    • Community Manager
      • Feb 2017 - Sep 2017

    • Social Media Intern
      • Sep 2016 - Feb 2017

      - Promoting Gong! on several social media platforms, including Facebook, Twitter, Instagram, and online forums.- Running Twitter account for several Gong! subgroups- Running the official Gong! Facebook group and scheduling posts throughout the day and night to generate traffic.- Creating social media strategies for Gong! on several social media platforms, including Facebook and Twitter.

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Visual Associate
      • Sep 2016 - Feb 2017

      - Working with the Visual Merchandiser to roll out new product onto the floor.- Working with the Visual Merchandiser to market certain clothing for certain customers.- Marketing the sales floor to help generate flow of traffic.

    • Sales Associate
      • May 2015 - Feb 2017

      - Worked closely with customers on the sales floor, in the fitting rooms, and at the cash register.- Communicated and marketing the brand and message of the company. - Marketed certain clothing and certain styles of clothing to certain audiences. - Developed strategies to generate traffic in the store, including holding events and marketing at local universities.

    • Senior Reporter
      • May 2016 - Dec 2016

      - Writing content for several The Tab verticals, including "Babe, "The Tab", and "The Tab UConn".- Sharing articles from other reporters to generate traffic for the site.- Marketing certain articles for certain audiences on several social media platforms.

    • Sales Associate and Social Media Specialist
      • Oct 2014 - May 2015

      - Worked closely with customers on the sales floor, in the fitting rooms, and at the cash register.- Communicated and marketing the message and brand of the company.- Marketed certain clothing items and certain styles of clothing to certain audiences.- Ran the Twitter account for the Westport store, where I tweeted about events happening at the store, and certain sales and promotions at the store.

Education

  • 2013 - 2016
    University of Connecticut
    Bachelor's degree, Political Science and Government

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Industry Focus. “Retail”

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