Experience

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  National Sporting Goods Association

  • Downers Grove, Illinois, United States

  • Business Development Manager

    • Mar 2018 - Present
    • Downers Grove, Illinois, United States

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  Emergency Nurses Association

  • Des Plaines, IL

  • Accreditation Specialist

    • Dec 2013 - Mar 2018
    • Des Plaines, IL

    •Assist with the day to day functions associated with the Emergency Nurses Associations (ENA) accreditation as an accredited approver and provider through the American Nurses Credentialing Center Commission on Accreditation (ANCC-COA) including enduring programs, conference programming, live two-day trauma courses and approval of outside continuing education programs•Prepare the organizations ANCC self-study for re-accreditation•Implement process improvement strategies for ENAs accredited continuing nursing education programs•Ensure that the accredited approver and provider units adhere and comply with ANCC accreditation criteria•Compile data throughout the year for ANCC Annual Report and internal reporting for both the approver and provider unit•Point of contact for all Continuing Nursing Education (CNE) applications, additionally perform quantitative reviews on all CNE application submissions prior to review by the Peer Review Education Committee (PREC)•Manage and oversee onsite continuing education sessions at annual conference•Serve as subject matter expert and presenter for educating members on the continuing nursing education application process•Document and trend quality assessment reporting for the accreditation program•Create and maintain the organizations accreditation operational procedures and policies•Enforce and educate ANCC’s Content Integrity Standards for Industry Support and Educational Design Process internally and externally•Serve as staff liaison to the PREC, including but not limited to committee training, conference call scheduling, onsite meeting logistics, agendas and minutes•Deliver exceptional customer service to ENA constituents/non-members and provide high level support and consultation to first time applicants and Nurse Planners•Process financial batches for approver unit applications and analyze revenue trends for the approver unit

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  Texas Association of REALTORS®

  • Austin, Texas

  • Professional Standards Coordinator

    • Dec 2012 - Nov 2013
    • Austin, Texas

    •Responsible for performing administrative duties for the TAR Professional Standards Program•Adhere to the National Association of Realtors® Code of Ethics and Arbitration Manual •Work in conjunction with Association Attorneys on Arbitration and Ethics cases•Facilitate conference calls and hearings with volunteer committee members and appropriate staff•Utilize specialized electronic management system for all inquiries and complaints•Maintain and process complaints through the complete procedures•Prepare the appropriate documentation according to established protocol•Research, retrieve and update appropriate information in case files •Monitor the timely delivery of legal documents and packages to parties and committee members•Prepare correspondence accurately and maintain an extensive filing and tracking system

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  Quincy Association of Realtors

  • Quincy, IL

  • Executive Administrative Assistant

    • Feb 2010 - Oct 2012
    • Quincy, IL

    •Input and maintain the Multiple Listing System (Paragon) for the greater Quincy area•Oversee real estate transactions and proof listing contracts and data forms•Manage MLS billing, accounts receivable and deposits•Coordinate and proctor Continuing Education for Realtors®•Educate and enforce members on association rules, regulations, and bylaws•Work in compliance with the State and National Association of Realtors®•Assist in the Ethics Complaint process•Maintenance of the Association website•Proficient in all areas of Microsoft Office•Organize meetings & Realtor® luncheons

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  Tony’s Too/Holiday Inn

  • Assistant Restaurant Manager

    • May 2008 - Feb 2010

    •Maintain quality control and guest satisfaction in establishment•Manage front of house and back of house employees •Handle all server cash and credit card transactions•Accountable for opening and closing restaurant•Responsible for counting register and making bank deposits•Operate a three meal food service operation including room service•Proficient in Digital Dining POS software•Communicate and work effectively within all operations of the hotel