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Bio

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Hayley Beth Heramia is a detail-oriented and organized administrative professional with experience in front desk operations, scheduling, and customer service. She holds a Master of Arts in Clinical Psychology and a Bachelor of Science in Human Development and Family Studies. Heramia has worked in various roles, including Front Desk Administrative Assistant, Front Office Coordinator, Senior Editor, Public Relations Intern, Writing Intern, and Seasonal Sales Associate.

Experience

  • Clear Behavioral Health (formerly Clear Recovery Center)
    • Redondo Beach, California, United States
    • Front Desk Administrative Assistant
      • Dec 2023 - Present
      • Redondo Beach, California, United States

      - Create weekly schedules for therapy groups, counseling, and medication management appointments- Support all daily administrative operations of PHP/IOP treatment center including client attendance, charting audits, inventory, organizing documents, answering phone calls, and maintaining cleanliness of facility as needed

  • Mindpath Health
    • Davis, California, United States
    • Front Office Coordinator
      • Jul 2021 - Nov 2023
      • Davis, California, United States

      - Maintained and coordinated schedules between patients and providers facilitating day-to-day appointments.- Collaborated with Office Manager and Administrative Team to collect copays, answer phone inquiries, and verify client insurance.- Provided warm front desk support and communication with pharmacies, licensed healthcare providers, and current and potential clients, while maintaining professional practice regarding private health information.

    • Senior Editor
      • Oct 2018 - Jun 2021
      • Davis, CA

      - Evaluated 15 articles weekly for online publication to increase readability and impact for students.- Analyzed performance of Editors and Authors to improve content quality and revision practices.- Trained new Editors and directed Editing Team of 10 members to ensure collaboration.

  • Valerie Allen Public Relations
    • Los Angeles, California, United States
    • Public Relations Intern
      • May 2020 - Dec 2020
      • Los Angeles, California, United States

      - Produced 5 original news-relevant campaigns to increase client media coverage, resulting in feature on KNBC LA News- Enhanced client pitch distribution by contacting over 300 media professionals in a single shift- Updated company's Facebook, Twitter, and Instagram accounts to notify clients of media coverage- Maintained at least 15 media lists using Google Sheets to organize hundreds of media professional contacts

  • Society19
    • Greater Los Angeles Area
    • Writing Intern
      • Apr 2019 - Nov 2019
      • Greater Los Angeles Area

      - Applied working knowledge of SEO to increase traction for articles, resulting in over 136k shares on a single article- Authored over 50 weekly lifestyle articles on college life, fashion, and beauty for the Los Angeles area

    • Seasonal Sales Associate
      • Jul 2019 - Aug 2019
      • Torrance, CA

      - Engaged with customers and quickly gained knowledge to assist with informed purchases of the brand’s beauty products- Trained and operated cash register- Maintained clean and neat aesthetic of the store -Assisted in training new hires

    • Social Media Chair - International Humanitarian Law Action Campaign
      • Dec 2015 - May 2016
      • Torrance, CA

      - Collaborated within a student-led team for promotion of International Humanitarian Law (IHLAC)- Published content within Facebook and Tumblr platforms to promote planned events, resulting in over 300 attendees - Planned and participated in presentations to youth in order to promote our cause

Education

  • 2023 - 2026
    Pepperdine University
    Master of Arts - MA, Clinical Psychology, emphasis in Marriage and Family Therapy
  • 2017 - 2021
    University of California, Davis
    Bachelor of Science - BS, Human Development and Family Studies, General
  • 2013 - 2017
    North High School
    High School Diploma

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Business and Professional Services”

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