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Haydee Sanchez J. profile image

Haydee Sanchez J.

Workers' Comp Legal Assistant at Ramos Law
Intro Book
Haydee Sanchez J. is a seasoned professional with 2+ years of experience in customer service, project management, and event planning, holding a Licentiate degree in Management and Tourism Development from Universidad Centroamericana, Managua.
  • Claim this Profile
Location
Managua, Managua, Nicaragua, NI
Languages
  • English Full professional proficiency
  • Spanish Native or bilingual proficiency
Skills
  • Microsoft Office
  • Customer Service
  • Microsoft Excel
  • Microsoft Word
  • Team Leadership
  • Show all
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Bio

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Topline AI
Hello! I'm Haydee Sanchez J., currently based in Managua, Nicaragua. I am fluent in both English and Spanish, which allows me to effectively communicate in diverse environments. With a Licentiate degree in Management and Tourism Development from Universidad Centroamericana and a background in customer service, I have honed my skills in Microsoft Office applications, project management, and event planning. My professional journey includes roles such as a Workers' Compensation Case Manager Assistant at Ramos Law and a Virtual Assistant at Virtual Staff LLC. I have also gained valuable experience in administrative support and technical assistance through various positions. I am passionate about delivering exceptional service and leading teams to achieve their goals.

Credentials

  • EF SET English Certificate 68/100 (C1 Advanced)
    EF Standard English Test (EF SET)
    Dec, 2023
    - Jun, 2026
  • Building Rapport with Customers
    LinkedIn
    Mar, 2022
    - Jun, 2026
  • Creating Positive Conversations with Challenging Customers
    LinkedIn
    Mar, 2022
    - Jun, 2026
  • Customer Service: Problem Solving and Troubleshooting
    LinkedIn
    Mar, 2022
    - Jun, 2026
  • Introduction to Credit
    LinkedIn
    Mar, 2022
    - Jun, 2026
  • Listening to Customers
    LinkedIn
    Mar, 2022
    - Jun, 2026
  • Outlook Essential Training (Office 365/Microsoft 365)
    LinkedIn
    Mar, 2022
    - Jun, 2026
  • Outlook Quick Tips
    LinkedIn
    Mar, 2022
    - Jun, 2026
  • Outlook: Efficient Email Management
    LinkedIn
    Mar, 2022
    - Jun, 2026
  • Talking to Customers
    LinkedIn
    Mar, 2022
    - Jun, 2026
  • Writing Emails People Want to Read
    LinkedIn
    Mar, 2022
    - Jun, 2026
  • Job Interview Nano Tips with Madeline Mann
    LinkedIn
    Feb, 2022
    - Jun, 2026
  • Diplomate in Labor Law
    Centro de Formación Empresarial CADIN
    Oct, 2021
    - Jun, 2026
  • Work organization and Time Management course
    Centro de Capacitación y Desarrollo Profesional
    Mar, 2017
    - Jun, 2026
  • Customer Service Course
    Centro de Capacitación y Desarrollo Profesional
    Aug, 2016
    - Jun, 2026
  • Promoting the Good Working Environment Course
    Centro de Capacitación y Desarrollo Profesional
    Jul, 2016
    - Jun, 2026
  • Second International Tourism Congress “Local development and Social Responsability of Touristic Companies”
    Universidad Centroamericana, Managua
    Oct, 2012
    - Jun, 2026

Experience

  • Ramos Law
    • Colorado, United States
    • Workers' Comp Legal Assistant
      • Apr 2022 - Present
      • Colorado, United States
  • Counter Sharks
    • Managua, Nicaragua
    • Administrative Assistant
      • Aug 2021 - Feb 2022
      • Managua, Nicaragua
  • Safe Credit Solutions, Inc.
    • Managua, Nicaragua
    • Processing Specialist
      • Jan 2021 - Jul 2021
      • Managua, Nicaragua
  • Concentrix
    • Managua, Nicaragua
    • Technical Support Specialist
      • Feb 2019 - Nov 2020
      • Managua, Nicaragua
  • Vapues Productions
    • Managua, Nicaragua
    • Operations
      • Apr 2017 - Feb 2019
      • Managua, Nicaragua
  • Vapues Tours
    • Managua, Nicaragua
    • Travel Planner
      • Jul 2016 - Feb 2019
      • Managua, Nicaragua
  • Hotel Europeo - Managua
    • Managua, Nicaragua
    • Front Desk Receptionist
      • Jun 2015 - Jul 2016
      • Managua, Nicaragua
  • Convergys Global Services
    • Managua, Nicaragua
    • Customer Service Representative
      • May 2013 - May 2015
      • Managua, Nicaragua

Education

  • 2009 - 2013
    Universidad Centroamericana, Managua
  • 2004 - 2008
    Instituto Loyola

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Law Practice”

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