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Hasnor Hashim is a seasoned professional with expertise in project management, team leadership, and customer service. He has worked in various roles, including Senior Associate Facility & Project at Pos Aviation, eCommerce Process Excellence Lead, and Project Analyst Regional Hub Development. Hasnor holds a Bachelor's degree in Aviation Management (Hons.) and a Certificate in Data Science from Yayasan Peneraju.

Experience

    • Senior Associate Facility & Project
      • Dec 2023 - Present
      • Sepang, Selangor, Malaysia

      Reporting to Head of Facilities & Project, Planning and Program Management DivisionMain responsibility is to monitor the management of company’s current facilities, building maintenance, asset monitoring, tenancy management, and on-going internal projects. Projects includes upgrading current Pos Aviation facilities from Cargo Operation, In-Flight Catering, Ground Handling and all other facilities at stations in other states.Facilities Management comprises of managing strategic tenancy matters (facilities rental to external parties & facilities under company's 10 years expansion plan) , ensuring facility team to execute preventive maintenance and scheduled maintenance according to plan, and in compliance with ISO22000, ISO45001, IATA ISAGO, ISO 9001, HACCP, RA3 and adhere to latest conditions of entry under the purview of Civil Aviation Authority Malaysia.Works includes liaison with airport authorities, regulatory bodies and other internal and external parties when necessary.

    • Founder
      • Aug 2021 - Present
      • Malaysia

      Retails selected premium quality clothings at affordable prices, targeting toddlers to younger kids market.

    • Airlines and Aviation
    • 200 - 300 Employee
    • eCommerce Process Excellence Lead
      • Mar 2021 - Oct 2021

      Reporting to Head of eCommerce Department.Main responsibility is to spearhead Process Excellence (PEx) for eCommerce department. Work scope includes creating cost control monitoring for day to day operations. The subject matter expert to advise on eCommerce campaign projects.Strategise future plans for eCommerce expansion/development, including other potential revenue streams.

    • Senior Analyst Regional Hub Development
      • Jan 2019 - Feb 2021

      Responsible to support the HOD in analyse, strategise, execute work for new revenue streams to the company as the main initiative of Regional Hub Development.Prepared proposals for new business RFQ, liaison officer for contract negotiations between company and other companies.2020 - Successfully onboarded RM2mil worth client during pandemic lockdown period.- Awarded Productivity Champion and CEO Trophy for eCommerce Productivity using Lean Six Sigma as Tools

    • Project Analyst Regional Hub Development
      • Nov 2016 - Dec 2018

      Pos Aviation sdn. Bhd. formerly known as KL Airport Services Sdn. Bhd. a ground handler that currently serves 52 airlines across a 7 international airports in Malaysia. Regional Hub Development Division is responsible to plan, manage and stimulate the Pos Aviation hub development on both projects and commercial sectors. As analyst that responsible to conduct feasibility studies / business opportunities for the company, experience in analysing cargo growth projection & other related projections for the company. Responsible for all administrative functions for department e.g. preparing paperworks, on time submission to BODs, prepare commercial proposals, agreements related to clients and company business prospects. Also involved in the setting up of e-fulfillment warehouse (DFTZ).Achievements1. Successfully lead and completed a feasibility study to develop a temperature sensitive terminal in Kuala Lumpur International Airport.2. Lead an internal feasibility study to develop a warehouse and services around it and coordinating its development which currently in the beginning stage.Projects1. Reconversion of passengers terminal into cargo terminal, manage & tracking of built-in equipment set up for e-commerce operation. Proposed renovation & refurbishment of tenancy area at KLIA Air Cargo Terminal 1 (former LCCT)Contract sum ; RM 30 milEquipment set-up for operation; RM20 milDuration; 12 months (May '17 to June' 18)Cost savings initiative ; RM300,0002. Involve in works related to IT infrastructure for Network, CCTV, PABX, Internet line & PA system.Contract sum ; RM 8 milDuration; 12 months (May '17 to June' 18)Cost savings initiative ; RM6 mil in tendering stage, RM300,000 in project mode3. Involve in works related to roofing project at Cargo Terminal Building. Proposed new roof for Unit Load Device (ULD) yard and Flight Assembly Area (FAA) areaContract sum ; RM 4 milDuration; 6 months (Mac '18 to Aug '18)Cost savings initiative ; RM369,000

    • Assistant Secretary General
      • Jun 2019 - Jan 2020
      • Asia

      Women in Corporate Aviation Asia aims to gather woman professionals in aviation industry for Asia region.

    • Junior Analyst
      • Dec 2014 - Nov 2015

      KL Airport Services Sdn. Bhd. now known as Pos Aviation Sdn Bhd.Dec 2014 - June 2015Attend projects at Ground Handling Department, Air Freight Logistics and Engineering Department, In Flight Catering Department such as;1. Qatar Airways inaugural flight project manager.2. Lead space and weight experiment for loading vehicles on B747F flight for DRB-HICOM Asia Cargo Express.3. RFP Malaysia Airlines ground handling project committee.4. Boost Cheesecake sales through marketing for In-flight Catering Department - exceeded 100% sales compared to previous year sales, and retain the status till today.Jul - Nov 2015Accountable executive for the Main Store of the In-Flight Catering Department. 1. Monitored the movement of raw-materials for food production.2. Lead the team for planning in ordering raw materials & manages lead time.3. Minimise wastage.*Certified DGR Air Transport Cat 6 (IATA 56th Edition).

    • Manager
      • Jun 2014 - Nov 2014

      Manage workforce timetable against class schedule. Ensure the smooth financial credit and debit for the institution.Responsible for the performance of the institution, academically and financially.

  • Malaysia Airlines
    • Kuala Lumpur International Airport
    • Customer Service Assistant
      • Oct 2013 - Apr 2014
      • Kuala Lumpur International Airport

      Passenger service assistant for check in process using self check in machine, esnuring seamless traveling experience by passengers.

  • MASkargo
    • Sepang, Selangor, Malaysia
    • Intern
      • Jun 2012 - Aug 2012
      • Sepang, Selangor, Malaysia

      Intern for Cargo Safety and Security Unit in Cargo Operation Department.

Education

  • 2021 - 2022
    Yayasan Peneraju
    Certificate, COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES
  • 2011 - 2012
    City, University of London
    Bachelor's degree of Aviation Management (Hons.), Air Transportation
  • 2010 - 2014
    UniKL MIAT
    Bachelor's degree, Aviation Management (Hons.)
  • 2008 - 2010
    AUSMAT, INTEC UiTM
    Foundation degree, ENGINEERING
  • 2006 - 2007
    MRSM Tun Ghafar Baba
    9As

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Industry Focus. “Airlines and Aviation”

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