Experience

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  McConnell Dowell

  • Australia
  • Construction
  • 700 & Above Employee

  • IT Site Services Engineer

    • Mar 2023 - Present

    Ensure IT engagement with the New Business & Strategy team and assisting where appropriate on tender and bid preparation activities.Ensure effective onboarding of project systems and staff in conjunction with the Policies, Operating Standards and Procedures.Participate in the Site Mobilization and Demobilization activities including:Either directly or in-directly mobilize sites through to Go Live operation.Co-ordinate and facilitate the procurement, installation, and configuration of equipment and services for site as appropriateCo-ordinate and facilitate the onboarding of Business Systems for site as appropriate. This includes engagement with Business Systems to ensure the project is operating effectively with all mandatory systems.Travel to site locations as required.Site visits to engage with site staff and review the effectiveness of IT on sites.Ownership of continuous improvement initiatives in the establishment of site activities.Provide regional based expertise in Infrastructure, Systems, Communications and Operational support.Provide guidance, support and escalation for Regional based IT Service Delivery team(s)Provide administration of MS Active Directory, MS Office 365, Network and associated services.Contribute to maintaining the overall MCD IT security posture.Ownership of allocated IT projects and Initiatives as required.Prepare and submit required IT reports, inclusive of service delivery, operational excellence, etc. Provide specialist IT support and assistance for identified technologies to the IT DepartmentProvide scheduled status reporting on allocated areas of responsibility.Create and process purchasing documentation as appropriate including obtaining vendor quotations and raising of requisitions (AFE’s) when requiredCreation of and processing of Purchase Orders, Invoices, Vouchers, EMPR etc.

  • Level 1/2 IT Administrator

    • Sep 2020 - Apr 2023

    Help internal staff on day-to-day queries based on Walk-ins, phone calls and email supportUse ZOHO web-based ticket management system to manage ticketsTroubleshoot and resolve hardware/software issueUse screen connect to remote on to user computers and run commands.Provide Office 365 support on user accounts, email accounts and SharePoint.Work in Windows Servers to manage identifies and access in Active Directory, security groups and Group PoliciesCreate and update documentation of technical support, solutions, and guides.Work with senior engineers and different department to resolve issues, implement new processes, and solutions.Set up and configure computersConfigure iPhone devices in MDMUse SCCM for user software management and deployment Work in Intune for device management and software deployments

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  LANcom Technology

  • Auckland, New Zealand

  • Systems Engineer

    • Jun 2017 - Jul 2020
    • Auckland, New Zealand

    Helpdesk support engineerAnswer calls, log tickets and escalate tickets as necessaryProvide remote desktop support and visit on-site if necessaryWork in ConnectWise and Labtech.Troubleshoot hardware/software issues on desktop computersComputer hardware and peripherals consultancyProvide Office 365 support for user accounts, email accounts and SharePoint.Work in Windows Servers to manage identifies and access in Active Directory, security groups and Group PoliciesSet up and configure computersLiaise with 3rd party vendorsCreate and update documentation of technical processesReview internal documentation and ensure the team is up to date with latest information

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  CFX Signage

  • Auckland, New Zealand

  • Junior signwriter

    • Dec 2016 - Mar 2017
    • Auckland, New Zealand

    Tasks include:-Conferring with clients and responding to proposals, sketches and written instructions to determine composition of signs-Designing and creating signs and graphics using computer software and sign-making machines-Designing and creating signs by measuring and calculating letter size and preparing the surface-Designing and creating custom vehicle artpainting signs and lettering using lacquers, varnishes, paints and other materialspainting signs on brick, metal, timber, glass, plastic and other surfaces-Making and erecting three dimensional signs-Preparing cost estimates for labor and materials-Install signs on-site

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  oDeskFreelancer

  • Online

  • Freelance Motion Graphic Designer

    • Aug 2013 - May 2016
    • Online

    I worked on oDesk as a Motion Graphic Designer. -Graphic Design: Content such as but not limited to logo design, image manipulation, banner and website development etc.-Motion graphics design: Created and animated graphics. Projects such as: Logo intro and outro, explaining videos for marketing needs,

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  Regent International Education Group

  • Auckland, New Zealand

  • Teaching Assistant

    • Jun 2013 - May 2015
    • Auckland, New Zealand

    Multimedia Development and Animation:To further develop the student’s skills in multimedia development and animation through the application of appropriate multimedia and animation principles.Major software teaching:Adobe After EffectsAdobe PhotoshopAdobe Premiere Pro

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  Bizz360 Business Diagnostic Software

  • Auckland, New Zealand

  • Graphic Design Internship

    • Jun 2014 - Sep 2014
    • Auckland, New Zealand

    www.bizz360hq.comMy responsibilities include but not limited to:- Front end Graphic Designer- Brand development such as updating and designing new icons for website- Updating information on templates- Designing leaflets, brochures and other printing material.

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  MHW Mobile

  • New Zealand

  • Android UI Artist

    • Nov 2012 - Jun 2013
    • New Zealand

    I worked as a designer for software and gaming on Android firmware.My key responsibilities were but not limited to:- 2D Illustration- Game UI Creation- 2D Animation

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  Pretty Brutal Productions

  • Auckland

  • Motion Graphics Artist

    • Aug 2012 - Nov 2012
    • Auckland

    - Provided finished animation of title sequences, lower thirds and full frame graphic- Editing and animating assets provided upon graphic design- Advising new plans for development of creative ideas.