Experience

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  LankaPay

  • Sri Lanka
  • Financial Services
  • 1 - 100 Employee

  • Senior Manager Global Operations

    • Nov 2023 - Present

    Taking LankaPay beyond borders

  • Senior Manager Operations – Card Services

    • Jan 2022 - Present

  • Manager Operations - Card Services

    • Aug 2018 - Present

    Dynamics in Payments

  • Manager Research and Development

    • Apr 2018 - Present

  • Manager Card Services

    • Apr 2018 - Present

  • Manager - Processing Centre

    • Mar 2012 - Present

    In charge of the Front Office of the Common Card And Payment Switch (CCAPS) of LankaClear (Pvt.) Limited. Currently in charge of the Front Office services and Exception Management System Processors of LankaPay - Common ATM Switch (Phase I of CCAPS)Core team member - implementation of the National Card Scheme in collaboration with JCB International including the technical integration.In charge of drafting and implementing the cross-border dispute management mechanism under the National Card Scheme.Part of the PCI-DSS implementation core team in LankaClear. LankaClear is the first entity in Sri Lanka to be PCI-DSS certified.Core team member of the development and implementation the Common Card and Payment Switch (CCAPS) which is the national payment network in Sri Lanka.Successfully launched the "LankaPay - Common ATM Switch, which is the Phase I, CCAPSSuccessfully launched the "LankaPay - Common EFT Switch, which is the Phase II, CCAPSOfficer - In – Charge of the LankaPay support services team whom act as the Single Point of contact in LankaPay Operations for its members.Implemented and heading the LankaPay Dispute Management System and developed the "Exception Management System Rules (Dispute Management)" for LankaPay members (Both CAS and CEFTS).

  • Help Desk Executive

    • Mar 2012 - Jan 2013

    Incorporated in Sri Lanka in February 2002, LankaClear (Pvt) Ltd. offers services ranging from cheque clearing ande-Clearing to the provision of digital certificates. In addition to these, we offer value added products such as Cheque Return Notification and a Bank Directory.LankaClear is the main catalyst in the Sri Lanka's Payment Industry and is dedicated to enhancing the efficiency, volume and security of payments. Since its inception in 2002, the Company has continuously improved its systems and processes in keeping with advancing technology with the ultimate aim of passing on benefits to the general public as well as to its stakeholders.LankaClear is owned by the Central Bank of Sri Lanka (CBSL) and all Licensed Commercial Banks operating in Sri Lanka with 47.19% of shares held by the CBSL and State owned Commercial Banks and 52.81% by Private BanksProduct Range---------------------Sri Lanka Rupee Cheque ClearingSri Lanka Inter Bank Payment System (SLIPS)US Dollar ClearingSri Lanka Rupee Draft ClearingCertificate Authority (CA)

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  Dialog Telekom PLC

  • Executive

    • Dec 2006 - Oct 2009

    - Real-time management, work force planning and scheduling of staff- Planning the staffing and scheduling for the near – term (Current day and / or week)- Taking action when abnormal conditions arise- Managing the IVR (Interactive Voice Recording)- Manage schedule adherence of agents- Working with the Operational Management team, IT and other support services- Data extraction and analysis and preparation of analytical reports for the senior management

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  Commercial Bank of Ceylon Ltd

  • various

  • Executive

    • Jul 1998 - Oct 2006
    • various

    Overall in cash management, bank office operations, credit, project appraisals etc..