Experience

• 

  Leta

  • Nairobi County, Kenya

  • Senior Product Manager

    • Apr 2023 - Present
    • Nairobi County, Kenya

• 

  Lori System

  • Nairobi, Kenya

  • Senior Product Manager

    • Feb 2022 - Jan 2024
    • Nairobi, Kenya

    Maintain code deployment and manage infrastructure, assist engineering teams in maintaining software, and help define a framework to manage code quality while monitoring site reliability.• Received June’s Lori Value Award directly from the CEO for demonstrating ownership.• Worked closely with the UX designers to redesign a new application and partnered with engineering teams to automate and optimize service availability, scalability, performance, monitoring and alerting.

• 

  Educate!

  • Nairobi, Kenya

  • Senior Product Manager

    • Apr 2021 - Feb 2022
    • Nairobi, Kenya

    Educate! tackles youth unemployment by partnering with youth, schools, and governments to deliver education solutions. Defined product strategies and developed innovative outcome-driven products that met Educate!'s vision• Driving day-to-day aspects of product management-led root cause analyses to define business priorities, oversee strategy implementation, and ensure product improvement, e.g., introducing the TOT framework.• Contributing to the growth of the department, hired new team members who understand the need, and who are skilled to establish product development systems, and raise standards for the optimal user.

• 

  Axis Africa

  • Nairobi, Kenya

  • Product Manager

    • Jun 2020 - Feb 2022
    • Nairobi, Kenya

    A unified conversational commerce platform, overseeing the development of AXIS software from inception to live in record time, continuously improving product development per end-user feedback.• Created a clear and realistic product roadmap, a great reference for engineers and management teams resulting in an increased number of user sign-ups month by month.

• 

  Kountable

  • Nairobi

  • IT Project Manager

    • Apr 2019 - May 2020
    • Nairobi

    Initially in the process of developing new applications, I involved both elements of product management as well as project management, leading a team of engineers in the Nairobi region and coordinating cross-functional teams.• Directly liaised with the Chief operating officer to create plans, roadmaps and the department's Master Schedule.• Produced and reviewed product requirements and process reengineering, including creating a strategic QA process that involved both end-users and the software developer, all to ensure timely product releases and launches.

• 

  Samasource

  • United States
  • IT Services and IT Consulting
  • 700 & Above Employee

  • Product Manager-In-Charge of In-House System

    • Jan 2016 - Mar 2019

    • Led in the development and the communication of product strategic plans and Roadmap to stakeholders, designed features via user experience, provide feedback to the engineering team and take steps to certify targets are met.• Continuous development of products through regular quality assessments, coaching and constructive feedback sessions.

  • Quality Assurance Support Engineer

    • Jul 2015 - Jan 2016

    • Developed BlackBox testing scenarios on software to provide engineers with feedback and performed user acceptance testing with end-users to ensure quality control• Liaised with product managers to identify user story acceptance criteria; supported engineers in the preparation of unexpected edge cases and hone on automated tests

  • Field Project Manager

    • Oct 2012 - Jul 2015

    • Liaised with partners and ran as oversight to ensure timeliness; comprehensive capacity planning and workforce management and liaised with head office on project scope, parameters, timelines and expectations.• Amplified automation to deliver projects, and boost the design of the technology platforms, workflow, and processes

• 

  Alliance Technologies

  • Kenya
  • IT Services and IT Consulting
  • 1 - 100 Employee

  • Assistant Project Manager

    • May 2009 - Sep 2012

    • Managed to define projects from their inception to managing Project Resources, and coordinated Projects Steering Committee meetings to monitor and evaluate progress.

  • Business Consultant

    • Apr 2009 - Jan 2011

    • Advised and trained teams in all aspects of System Analysis and Design including Testing and Implementing Systems; guided the business processes leading to the successful implementation of Systems in KEMSA and DOD.

• 

  Microlan IT Services Pvt Ltd.

  • Nairobi, Kenya

  • Software Sales Specialist

    • Mar 2007 - Mar 2008
    • Nairobi, Kenya

    • Wrote Business proposals; demonstrated functionalities of software solutions such as Sage Accpac ERP, Sacco Master BOSA, Sacco master FOSA, etc.