Experience

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  Rgp

  • Senior Business Intelligence Consultant

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  RGP

  • Greater Atlanta Area

  • Senior Business Intelligence Consultant

    • Apr 2017 - Present
    • Greater Atlanta Area

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  American Cancer Society

  • Greater Atlanta Area

  • Business Intelligence/Information Delivery Mgr

    • Nov 2003 - Apr 2016
    • Greater Atlanta Area

    The American Cancer Society is a nationwide, community-based voluntary health organization headquartered in Atlanta with regional and local offices that support 11 divisionsOversaw building and ongoing management of enterprise reporting for finance and shared services business operations, partnering with IT to develop reporting website to provide a full spectrum of up-to-date report data for thousands of users. Performed routine and ad hoc data research and analysis for C-level executives.Successfully developed and implemented significant and challenging modifications to reporting environment during three major organizational transformations:  Complete overhaul of accounting model.  Consolidation of 12 affiliated companies into one.  Conversion to a new fiscal year cycle.Significantly reduced costs and system overhead by removing redundancies and implementing mutual processes, and incorporating imaginative flexibility to data objects, variables and report prompts:  Decreased primary enterprise report queries by over 90%.  Reduced manpower needed for development, maintenance and support by 60%.

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  Hotel Concepts, BV

  • Atlanta, GA

  • Managing Director of US Operations

    • Jun 2001 - Jan 2003
    • Atlanta, GA

    Presently known as ITESSO, a Netherlands based developer and supplier of leading edge property management software and services for the hotel and hospitality industry.Established initial domestic headquarters for European corporate parent seeking to expand into North American, including oversight of building space, permits and licensing, domestic and foreign bookkeeping, as well as recruiting, hiring and managing operations/sales staff. Developed product enhancement designs and documentation for software developers. Advanced industry recognition by creating marketing and media engagements, building relationships with corporate decision-makers and partnerships with third party vendors. Converted first U.S. customer from a single property into a company-wide contract encompassing 21 separate site installations.

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  Cyntergy Corporation

  • Rockville, MD

  • Director of Project Management / Operations

    • Aug 1992 - Apr 2001
    • Rockville, MD

    International provider of technology services including project management, implementation & training, consulting, documentation, and call center for Fortune 500 and other highly visible corporations with projects focused on hospitality, food & beverage, and retail systemsResponsible for contracted services, account maintenance, and growth including over a dozen projects spanning six months to eight years, with revenues ranging from $100K to $20 million. Largest customer, Holiday Inn Worldwide, comprised over 2,000 site implementations. Provided leadership and strategic/operational direction to 200+ employees encompassing cross-functional teams of project managers, consultants, and field staff. Consistently achieved or exceeded company budgetary goals managing to key objectives:  Reducing project lead time and ramp-up cycle by 50%.  Increasing billable days per staff by 20%.  Maintaining company's lowest turnover.Produced detailed cost analysis and operating budgets surrounding all phases of ramp-up/ramp down, HR planning, capital outlays, and risk assessments. Collaborated with third party software and hardware providers to document project design and system plans involved in software implementation life cycle.