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Harley Lightfoot

Senior Customer Service Manager at Comoto Family of Brands

Intro Book

Seasoned operations manager delivering customer satisfaction and team building expertise.

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Location

Edgewater, Florida, United States, US

Skills

Team Building
Training
Leadership
Account Management
Forecasting
Management
Customer Satisfaction
Customer Service
Continuous Improvement
Sales
Operations Management
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Rate

This rate is determined by the professional's skill set, client collaboration, experience and appearance on lineups.

$75.0

Hourly Rate

How This Rate is Calculated

Okay, let’s tackle this. So Harley has a mix of experience in customer-facing roles and operations management. His longest tenure was at Masco Cabinetry, where he managed departments and set budget goals. That’s a solid foundation for a rate. However, his current role at Comoto Family of Brands is more focused on customer service and team building. Let’s look at national averages for operations managers and customer service professionals. According to the Bureau of Labor Statistics, the median hourly rate for operations managers is around $25-$35. Customer service professionals can range from $15-$30 per hour. Considering Harley’s experience and education, I’d estimate his rate to be around $75 per hour, which is slightly above the midpoint of these ranges.

Bio

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Topline AI

Harley Lightfoot is a seasoned professional with expertise in team building, training, leadership, and customer satisfaction. With over 20 years of experience in various roles, including Senior Customer Service Manager at Comoto Family of Brands and Manager at Masco Cabinetry, Harley has developed a strong background in operations management, sales, and continuous improvement. He holds a degree from Youngstown State University.

Experience

Comoto Family of Brands
- Daytona Beach, Florida Area
- Senior Customer Service Manager
  - Nov 2017 - Present
  - Daytona Beach, Florida Area
J&P Cycles
- Destination Daytona @ Ormond Beach, Florida
- Supervisor
  - Apr 2015 - Nov 2016
  - Destination Daytona @ Ormond Beach, Florida
The Home Depot Interiors
- Orlando, Florida Area
- Marketing, ISP
  - Feb 2014 - Apr 2015
  - Orlando, Florida Area
  Conduct In Store Product Knowledge sessions with associates. Set up marketing materials, keep displays clean and operational, and communicate with store management on upcoming events and shows. Approach and consult customers on current and future projects. Inform them of new projects/promotions/p...
Masco Cabinetry
- Middlefield, Ohio
- Manager, Customer First - KraftMaid
  - Oct 1998 - Sep 2012
  - Middlefield, Ohio
  I managed the Departments Executive Resolution Group, including correspondence with the corporate legal team. I have experience setting and meeting budgetary goals. I was instrumental in developing a National 3rd Party Program to help drive Quality Improvements. In addition to daily strategy meet...

Education

1995 - 1997

Youngstown State University

1995 - 1997

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Management Consulting”

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Harley Lightfoot

Refer a Friend to Get
100 Credits For FREE

$75.0

Hourly Rate