Bio
Experience
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Customer sales and service
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Jun 2016 - Present
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Jerry Remy's
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Fenway
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Hostess
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May 2015 - Feb 2018
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Fenway
Front of house point person for incoming guests, greeting guests as they enter the restaurant, seating guests in a timely manner and maintaining all reservations via OpenTables system. Answering 20+ phone calls daily.
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Cashier
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Apr 2010 - May 2016
Responded to upwards of 40+ phone calls per day while completing transactions face to face. Acted as front of house customer service representation as well as function host preforming up to 4 functions per day. Responsible for all tasks including booking, set up, break down and billing for each function.
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Ice Rink Attendent
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Nov 2014 - Feb 2016
Making sure everyone's experience is outstanding from the moment they step into our office to the second they leave our rink, offering a five star experience while maintaining a family friendly environment. Preforming set up, break down and maintenance of the rink on a daily basis.
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Student Leader
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Mar 2013 - Aug 2015
Interacted with incoming students and families entering the university. Maintained relationships throughout each two day session and into their four year college experience. Responsible for groups of 20+ students for the entire two day session while reporting for designated posts to help any family with questions in regards to the program or university.
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Education
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2015 - 2016Johnson & Wales University
Master of Business Administration (M.B.A.), Business Administration and Management, General -
2011 - 2015Johnson and Wales University
Bachelor’s Degree, Business Administration and Management, General
Suggested Services
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References
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