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Harlee Turell is a seasoned customer service professional with 8+ years of experience in various roles, including customer sales and service, hostess, cashier, and ice rink attendant. She holds a Master of Business Administration (M.B.A.) and a Bachelor’s Degree from Johnson & Wales University.

Experience

    • Customer sales and service
      • Jun 2016 - Present

    • Hostess
      • May 2015 - Feb 2018
      • Fenway

      Front of house point person for incoming guests, greeting guests as they enter the restaurant, seating guests in a timely manner and maintaining all reservations via OpenTables system. Answering 20+ phone calls daily.

    • Cashier
      • Apr 2010 - May 2016

      Responded to upwards of 40+ phone calls per day while completing transactions face to face. Acted as front of house customer service representation as well as function host preforming up to 4 functions per day. Responsible for all tasks including booking, set up, break down and billing for each function.

    • Ice Rink Attendent
      • Nov 2014 - Feb 2016

      Making sure everyone's experience is outstanding from the moment they step into our office to the second they leave our rink, offering a five star experience while maintaining a family friendly environment. Preforming set up, break down and maintenance of the rink on a daily basis.

    • Student Leader
      • Mar 2013 - Aug 2015

      Interacted with incoming students and families entering the university. Maintained relationships throughout each two day session and into their four year college experience. Responsible for groups of 20+ students for the entire two day session while reporting for designated posts to help any family with questions in regards to the program or university.

Education

  • 2015 - 2016
    Johnson & Wales University
    Master of Business Administration (M.B.A.), Business Administration and Management, General
  • 2011 - 2015
    Johnson and Wales University
    Bachelor’s Degree, Business Administration and Management, General

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Customer Service”

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