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Hanzade Gürkanlar
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Bio
Experience
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360istanbul entertainment group
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beyoğlu - suada - moda hilton
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sales & banquet manager
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Oct 2007 - Present
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beyoğlu - suada - moda hilton
• Saled, organized and managed all banquet & event operations.• Investigated and resolved service quality and complaints, ensuring customer satisfaction and repeat business. • Managing the Food & Beverage operation.• Trained service staff to enhance customer service and increase profits t...
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les ottomans
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kuruçeşme
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operation manager
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Nov 2006 - Sep 2007
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kuruçeşme
• Managing all the Banquet Events.• Planned Menus, estimated food & beverage costs.• Planned the budget of Food and Beverage department and followed it up.• Planned a fine dining service training program.
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Assistan F & B Manager
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Oct 2005 - Oct 2006
• Started to Work as a waiter for 6 months,2 months head waiter, rest of the stay worked as an Assistant of F & B Manager.• Managed food and beverage service operation of all banquet events and a la carte restaurant..• Followed up the service sequences and guest satisfaction,
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Education
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2002 - 2005İstanbul Bilgi Üniversitesi
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1999 - 2002
de le salle high school usa
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