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Hannah Simpson is a seasoned retail professional with a strong background in customer service, sales, and management. With over 7 years of experience, she has held various roles, including sales associate, sales lead/key holder, and hostess/cashier. Simpson has demonstrated expertise in visual merchandising, inventory management, and time management, with a proven track record of driving sales growth and customer satisfaction. She holds a degree in Liberal Arts and Sciences/Liberal Studies from Union County College and is proficient in multiple languages. Simpson is based in Union City, New Jersey, and is well-versed in the retail industry, with experience working for notable brands such as Hilton, Cwonder, Juicy Couture, and White House Black Market.

Experience

  • Hilton
    • Short Hills, New Jersey
    • Hostess/ Cashier
      • Feb 2013 - Oct 2016
      • Short Hills, New Jersey

    • sales associate
      • 2011 - 2012

      Created a unique and exciting shopping experience for the customer. Implement visual merchandising directives and maintain store presentation standards to create a unique and exciting shopping experience. Partner with store and corporate visual teams. Understand and communicate the C. Wonder brand aesthetic, philosophy and lifestyle to the team and customer. Engage customers on the sales floor, product placement, managing stock level maintenance and product placement, and maintaining store standards and analyzing sales data.

    • sales associate
      • Nov 2010 - Nov 2011

      Assisted customers with any special services including: special packaging and gift wrapping, checking inventory and locating merchandise, charge sends and special orders and courier services. Accurately and efficiently process sales transactions and maintain accurate register and inventory records. Completed daily task and sales goals. Exemplified the highest level of customer service while providing a friendly and enthusiastic environment to all customers and clients. Participated and regular floor sets and visual displays.

    • sales lead/ key holder
      • Feb 2009 - Jan 2011

      Supervised associates engaged in sales. Prepared weekly schedules to ensure the proper floor coverage with fiscal guidelines. Performed basic operations including cash handling and reporting, price changed merchandise handling, and also opening and closing procedures; reviewing time sheets and payroll for accuracy, made daily deposits and also reporting and sending emails daily. Ensured accuracy of shipments. Motivated and trained associates to achieve full potential. Did monthly store sets and merchandise replenishment. Supported management in general operation of the store to ensure great customer experience and maximum profitability.

Education

  • 2008 - 2010
    Union County College
    Liberal Arts and Sciences/Liberal Studies

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail”

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