Okay, let’s tackle this. So Hannah has a mix of customer service, project management, and leadership skills. She’s proficient in Microsoft Office, which is a valuable skillset. However, her location in Columbus, Ohio, and her limited experience in high-demand fields like tech or finance, put her rate below the national average. According to the Bureau of Labor Statistics, the median hourly rate for customer service representatives in the Columbus area is around $20-$25. Project management professionals with similar experience and skills can earn around $40-$60 per hour. Considering her skills and location, I estimate Hannah could charge around $45 per hour, which is slightly above the lower end of the customer service range and closer to the project management range.