Experience

• 

  Johnsons of Whixley Ltd

  • Whixley, England, United Kingdom

  • Logistics Administrator

    • Dec 2021 - Present
    • Whixley, England, United Kingdom

• 

  Baird Group

  • Leeds, England, United Kingdom

  • Merchandising admin assistant

    • Nov 2020 - Present
    • Leeds, England, United Kingdom

• 

  Mint Velvet

  • Manchester, United Kingdom

  • Style Advisor

    • Mar 2019 - Nov 2020
    • Manchester, United Kingdom

• 

  Selfridges

  • Manchester, Greater Manchester, United Kingdom

  • Sales Associate

    • Oct 2018 - Jan 2019
    • Manchester, Greater Manchester, United Kingdom

• 

  LEMAN

  • Leeds, United Kingdom

  • Project Coordinator

    • May 2018 - Sep 2018
    • Leeds, United Kingdom

• 

  PANDORA

  • Manchester, United Kingdom

  • Sales Associate

    • Sep 2017 - Apr 2018
    • Manchester, United Kingdom

    Working in a very busy and pressurised environment with high targets and a focus on customer service. Ensuring customer experience is optimised Extensive product knowledge is required. independently running the pop up shop.

• 

  Sally Beauty

  • Harrogate, United Kingdom

  • Sales Advisor

    • Apr 2017 - Sep 2017
    • Harrogate, United Kingdom

    My responsibilities entailed holding a set of keys to the property to open and close in a timely manner. Maintaining high standard of customer service in demanding situations as well as being the only member of staff on a shift at times. Also cashing up the tills at the end of the day to make sure the accounts balanced and sorting any problems that arose whilst undertaking this task.Duties• Serving customers on tills• Opening trade account• Setting up merch change over at the end of each month (vm)• Replenishment• Having knowage and understanding of the products• Delivery• Opening/closing• Training new members of staff

• 

  TOPSHOP TOPMAN

  • Trafford

  • Team leader

    • Sep 2014 - Apr 2017
    • Trafford

    My responsibilities were to drive sales as well as making sure every single customer receives excellent levels of customer service and enjoy the time they are in the store. I am a signed off as an experienced Sales Assistant and was undertaking my team leader modules.Duties:• Serving customers on the cash desk (POS and manual trading)• Offering advice and assistance • Having an outstanding knowledge on the products• Dealing with refunds, internet returns and exchanges• Been fully aware of security within the shop that could lead to stock loss e.g. shoplifters• Replenishing the store and identifying weekly best sellers• Making sure areas are clean and offer a good customer experinece• Handling customer complaints in a clam and appropriate manner• Covering lunch breaks for the Manager & team leaders