Experience

• 

  Blue Cross Veterinary Hospital

  • Cape Town, Western Cape, South Africa

  • Social Media and Administrator

    • Feb 2019 - Present
    • Cape Town, Western Cape, South Africa

    - Creates and distributes engaging written or graphic content in the form of the web page and blog content, or social media messages.- Excellent writing, editing (photo/video/text), presentation, and communication skills.- Taking photos, and videos for media content.- Generate, edit, publish and share content.- Respond to all emails timeously and/or refer to the correct department.- Attend to general client enquiry telephone calls and/or refer to the correct department or take messages.- Monitor Google reviews and respond to reviews (as per instructed by management).- Designing; signage, production i.e. Vaccination Booklets; Documentation templates etc.- Creates marketing and social media campaigns and strategies, i.e. Dental; Microchip; School Visits; Horse Shows/Sponsorships, etc.- Deliberate planning and goal setting- Reports progress to senior management- Condolence letters.- Lost and found – liaise with SPCA, vets in the surrounding area, social media and searching microchip numbers.- Rabies certificates – check certificates against documents to ensure details are correct.- Attending to all requests for Medical Reports, obtaining consent from the attending Vet and owner to forward to relevant parties (i.e. referral Vets; Insurance).- AHS – completing application forms for clients and processing applications.- Submitting Equine Vet Reports.- Assisting clients with obtaining an equine passport.- Assisting equine clients with registering microchip forms.-Pet Insurance – assisting pet owners selecting a pet insurance plan.- Keeping up to date with information about the various insurance plans to be offered to clients.- Assisting clients to submit claims for their pets.- Follow up on any problems or deviations with the insurance companies.- Writing motivational letters to Claims Assessors to release/assist with payments of claims and policy renewals.- Liaising with all Insurance representatives to keep up to date with logistics.

• 

  Soundmatch

  • Cape Town, South Africa

  • Junior Graphic Designer

    • Jul 2017 - Sep 2018
    • Cape Town, South Africa

• 

  Core Furniture Concepts

  • Graphic Designer

    • Apr 2015 - Mar 2017

    - All graphic design requests in respect of Core furniture and Dcore Designs.- Maintaining the various website and support.- Prepare work to be accomplished by gathering information and materials.- Complete projects by coordinating with outside agencies, art services, printers, etc.- Maintain technical knowledge by attending design workshops; reviewing professional publications; participating in professional societies.- Contributes to team effort by accomplishing related results as needed.- Create designs, concepts, and sample layouts based on knowledge of layout principles and aesthetic design concepts.- Determine size and arrangement of illustrative material and copy, and select style and size of type.- Confer with supervisors/clients to discuss and determine layout design.- Develop graphics and layouts for product illustrations, company logos, and internet websites.- Review final layouts and suggest improvements as needed.- Prepare illustrations or rough sketches of material, discussing them with clients or supervisors and making necessary changes.- Use computer software to generate new images.- Maintain archive of images, photos, or previous work products.- Make up, paste, and assemble final layouts to prepare layouts for printing.- Draw and print charts, graphs, illustrations, and other artwork, using computer.- Study illustrations and photographs to plan presentation of materials, products, or services.- Research new software or design concepts.- Photograph layouts, using camera, to make layout prints for supervisor or clients.

• 

  Pearson South Africa

  • Intern

    • Mar 2014 - May 2014