Experience

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  VATEE CO PTY LTD

  • Sydney, New South Wales, Australia

  • Financial Currency Analyst& Assistant Customer Service Advisor

    • Nov 2021 - Present
    • Sydney, New South Wales, Australia

    • Studying the world economic markets and making predictions about the upcoming trends and their impact on the present financial condition.• Maintained and enhanced customer relationships by educating customers on new financial technologies to assist them in their investing future and providing daily trend analysis of financial product predictions.• Recommending the customers about productive investing options in a booming market, and assist customers to draft short-term and long-term financial objectives.• Connect with former customers and attempt to win them back via email or phone call.• Resolved queries and doubts raised by staff members/customers on issues of market trends and currency performance.• Trained more than 15 staff members on analysing and evaluating international trade markets and forecasting the trends.

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  Deal1

  • Homebush, New South Wales, Australia

  • Sales Consultant

    • Jan 2021 - Oct 2021
    • Homebush, New South Wales, Australia

    • Determine a prospect's needs and provide appropriate responses together with relevant product and service information.• Demonstrated product benefits and advantages to potential customer and encouraged purchases.• Expanded clientele by analysing demands to discover and recommend appropriate product solutions in accordance with client budgets and timelines.• Maintained positive, productive professional-client relationships for continued loyalty• Worked with diligence to regularly meet or exceed special targets.• Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.• Maintained a thorough understanding of competitors, their products, and their presence in the assigned territory.• Maintained up-to-date knowledge of store sales, payment policies and security standards.

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  7-Eleven

  • Sydney, New South Wales, Australia

  • Cashier

    • Jan 2019 - Nov 2020
    • Sydney, New South Wales, Australia

    • Greeting all customers who visit the store and establishing a favorable first impression as they enter.• Achieves a positive customer experience through the provision of fair, friendly, and courteous service.• Recommended appropriate products to meet customers' individual needs.• Helped customers complete purchases, locate items and join reward programs.• Processed cash, check and credit card payments.Monitored self-checkout systems and provide assistance or intervention where required.

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  Super Bowl Chinese Restaurant

  • Haymarket, New South Wales, Australia

  • Waiter

    • Mar 2017 - Dec 2018
    • Haymarket, New South Wales, Australia

    • Greet and escort customers to their tables.• Present menu and provide detailed information when asked.• Maintained customer satisfaction by clarifying questions regarding orders and specialty items.• Providing diners with a detailed overview of specials and menu items.• Making menu suggestions, responding to enquiries, and providing extra information to restaurant patrons, up-sell additional products when appropriate.• Communicate order details to the Kitchen Staff