Experience

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  Mobius Consulting South Africa

  • Cape Town, Western Cape, South Africa

  • Managing Consultant

    • Aug 2023 - Present
    • Cape Town, Western Cape, South Africa

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  Libertad Consulting

  • Cape Town

  • Small Business Owner

    • Feb 2008 - Present
    • Cape Town

    → Extensive experience as a Freelance Web Developer and Designer→ Successfully implemented numerous online solutions for local and international clients in various sectors including Financial Services, Real Estate, Tourism, Sawmilling, and Retail→ Built websites on various platforms including Wordpress, Teachable, Shopify, OpenCart, Magento, and Joomla→ Specialized in small to medium-sized projects due to time limitations and work commitments→ Approach all work with a clear understanding of the business goals→ Committed to delivering polished solutions that deliver results

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  Open Box Software

  • Cape Town, Western Cape, South Africa

  • Principal Consultant

    • Dec 2021 - Jul 2023
    • Cape Town, Western Cape, South Africa

    → Principal consultant for a key client in the United States.→ Specializing in digital transformation and delivering advanced Custom developed and Low-Code solutions.→ Customer-facing consultant for clients in the commercial real estate industry across the US and Europe.→ Skilled in strategic planning, designing, and deploying tailored solutions to address clients' specific needs.→ Leverage technology from Microsoft, MRI, Salesforce and other platforms.→ Project administration, budgeting, forecasting, and resource allocation.→ Ensure successful execution within set parameters.→ Conducting upfront analysis work and requirements gathering to provide accurate estimations.→ Develop compelling proposals that lead to successful sales closures.→ Optimize business processes and enhance operational efficiency.→ Empowering clients with strategic decision-making capabilities.→ Successfully leading cross-functional teams and delivering cutting-edge software solutions.→ Delivering exceptional client service and achieving client satisfaction.→ Ensure the quality of delivery by the Open Box team.→ Manage revenue forecasts.→ Handle client escalations.→ Contribute to innovation within the internal product ownership and technical domains.→ Expertise in Security Technologies and security policy, enhancing cyber security knowledge.

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  BUI

  • South Africa
  • IT Services and IT Consulting
  • 200 - 300 Employee

  • Head of Marketing and Information Systems

    • Mar 2019 - Nov 2021

    → Reported directly to the MD, collaborating on strategic marketing objectives and initiatives.→ Established and led the marketing department from inception, spearheading its growth and success.→ Established Lead media and marketing campaign strategies to align with global marketing objectives.→ Implemented a CRM system (Hubspot) for enhanced campaign tracking and monitoring.→ Strategic coordination of all Content Marketing. and customer persona development,→ Automated marketing processes to streamline recruitment & amplify customer engagement.→ Planned and coordinated in-person and virtual events, including webinars, conferences, and workshops.→ Collaborated with the sales team to develop sales enablement materials to support the go-to-market strategy.→ Collaborate with internal teams to create engaging content for the company's marketing channels.→ Managed and optimized lead generation programs, including Linkedin & email marketing campaigns.→ Developed and launched new Shopify ecommerce store on website. Scoped the build of an automated pricing feed via API for store.→ Defined and automated several marketing processes to improve team efficiency, automate recruitment, and increase customer stories with case studies and testimonials.→ Monitor Cloud and Security industry trends and collaborate with senior leadership team to strategize.

  • Information Security and Cloud Consultant

    • Mar 2016 - Mar 2019

    → Senior consultant responsible for draft and review of information security related policies.→ Conducted security maturity and compliance assessments based on NIST framework.→ Carry out risk assessments and control reviews of current processes and procedures.→ Collaborated with cross-functional stakeholders to transform customers cyber security posture.→ Provided consulting on solution and integration opportunities.→ Consulted on a variety of technical projects focused on Azure and other Microsoft technologies.→ Consulted on the design of secure solutions for cloud, hybrid, and on-premise.→ Provided technical leadership on specific integration activities that are part of an engagements.→ Served as a liaison between Business and Functional areas and Infrastrucure technology.→ Presented products and solutions at customer events, demonstrations, and presentations.→ Supported pre-sales inputs and Statement of Work proposals.→ Secured new office space, leveraging personal network to negotiate favourable rental agreement.

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  Cadiz Asset Management

  • South Africa
  • Financial Services
  • 1 - 100 Employee

  • IT Business Analyst

    • Sep 2013 - Mar 2015

    → Elevated from Web Developer to crucial role as IT Business Analyst, demonstrating versatility and adaptability.→ Gathered and analysed information from multiple sources to inform the business process mapping.→ Translate subject matter expert and stakeholder discussion into process maps and procedures.→ Identify and document instances where existing business processes may be streamlined or improved.→ Internal and external stakeholder management.→ Communicates relevant information to appropriate recipients following the correct internal processes→ Assisted IT and HR teams to implement, scope, and automate new processes.→ Provided daily consultations to end users of the Cadiz products.→ Created knowledge base and other materials for users to self-serve and troubleshoot applications.→ Ensured effective operation of all systems and business processes.→ Conducted and supported staff doing change management in line with the relevant framework→ Develop, maintain and distributed business process documentation to Process Lead.→ Project management methodologies.→ Liaise with IT team in infrastructure and hardware updates.

  • Web Developer and SharePoint Administrator

    • Nov 2011 - Mar 2015

    → Provide technical expertise and platform knowledge to develop and support solutions in the O365 space.→ Responsible for technical requirements, application configuration, user requirements.→ Planned for and lead requirements gathering workshops, initiative kick-offs and UAT sessions.→ Prepared technical and functional documentation for software development initiatives.→ Provided technical support and analysis to identify, investigate, and resolve technical issues.→ Applied Agile Methodology in software development and remediation activities.→ Collaborated with other Senior SharePoint Application Developers to develop best practice across teams.→ Prepare and deliver management reports and presentations.→ Delivering improved experience using process automation tools such as Nintex and K2.→ Leveraged 3rd Party and Microsoft migration tools for both on-premises and cloud-based implementation.

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  Pam Golding Properties

  • 12-14 Klaasens Road Bishops Court Cape Town

  • Campaign Manager & Online Editor

    • Oct 2009 - Oct 2011
    • 12-14 Klaasens Road Bishops Court Cape Town

    Duties included managing the active directory and intranet infrastructure and access requests of the 300 or so user base of real estate agents across South Africa. I played a critical role in the Digital communication elements to drive sales, empower Agents with digital knowledge and tools, client relationship management for the Group, all online campaign management, all online content management for various websites both internal and external. Key Achievements:• Streamlined the required work-effort on the Monthly Newsletter campaign by 5 hours• Assisted with infrastructure updates to the Intranet platform and connected services • Successfully distributed 24 Email Campaigns to 80,000 subscribers over 2 year period• Developed company branded Prototype Desktop Widget

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  Digiata

  • Systems Analyst

    • Jul 2008 - Feb 2009

    My role as Systems Analyst involved analyzing clients' current processes, redesign processes to minimize human intervention & implement change, business process modeling, document Client Requirement Specification documentation and implementation plan, and provide support for processes implemented and document changes to existing processes.Key Achievements:• Involved with unit and end to end testing of new products and service delivery• Involved during UAT Deployment in UAT, QA, Prod and DR processes• Providing support and maintenance to clients on-site• Creating User Guides & Documentation for new products• Participated in scrum/update sessions

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  KPMG CT

  • Cape Town Area, South Africa

  • IT Auditor

    • Feb 2008 - Jul 2008
    • Cape Town Area, South Africa

    As a junior IT Auditor I prepared the Audit Working papers for various Blue-Chip clients, performed IT General Control (ITGC), Auditing and Testing & Market Research, which included writing a detailed report on Virtual Currency & Mobile Banking trends.

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  4ward-design

  • Cape Town Area, South Africa

  • Junior Project Manager

    • Oct 2005 - Feb 2008
    • Cape Town Area, South Africa

    Started at 4Ward during my honors year at UCT. Wet behind the ears but eager to learn. I was responsible for the co-ordination of on-site installations of all the audio-visual, integration and lighting installation projects in the Cape Town and surrounding areas, and in charge of managing the project team on a daily basis. My duties also involved client relations, creating quotes, stock ordering and delivery, project handover and invoicing. Key Achievements:• Successful installations in numerous top-end residential homes in Clifton, Constantia as well as commercial sites in Canal Walk• Managing numerous Service Level Agreements

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  University of Cape Town

  • Cape Town Area, South Africa

  • Tutor

    • Jan 2005 - Jul 2005
    • Cape Town Area, South Africa

    As UCT tutor, I hosted practical learning sessions at the UCT Computer Laboratory for 3rd year Business Science students. The subject matter was the Microsoft Office Suite. The sessions were of a practical nature and students had to complete a number of outlined tasks each week. I was there to assist the students with the tasks and guide them through the course. The sessions involved two classes of 60 minutes each every week for a six-month period.Key Achievements:• 95% student pass rate