Bio
Credentials
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Certified Customer Service Professional (CCSP)
ResurgoJun, 2019- Apr, 2026 -
SIA Door Supervisor
Security Industry Authority -
Counter Terrorism Awareness Certificate
Counter Terrorism Policing
Experience
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PROception
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London, England, United Kingdom
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Guest Ambassador
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Jul 2023 - Present
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London, England, United Kingdom
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Skylark Security Services
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London, England, United Kingdom
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Events Security Officer/Supervisor
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Sep 2021 - Present
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London, England, United Kingdom
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United Kingdom
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Armed Forces
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700 & Above Employee
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Class 1-Infantry Reserve Soldier
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Oct 2023 - Present
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Trainee GDSM at No 15 (Loos) Company, 1st Battalion London Guards
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May 2022 - Present
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Trainee Army Ranger at D (The London Irish Rifles) Company | The London Regiment
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Nov 2021 - May 2022
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H&S Security Services
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London, England, United Kingdom
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VIP Events Officer/ Operations Support Officer
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Aug 2022 - Jan 2024
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London, England, United Kingdom
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SGC Security Services
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London, England, United Kingdom
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Response Officer
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Sep 2021 - Aug 2022
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London, England, United Kingdom
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Metropolitan Police
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London, England, United Kingdom
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Special Constable
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Feb 2022 - Jun 2022
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London, England, United Kingdom
- Attended (PPST) - Public & Personal Safety Training including practical assessments: Empty Hands, Handcuffs training, Batons training and Safety training.- Carried out Stop & Search training by the Police & Criminal Evidence Act 1984.- Examined crime scenes such as meeting the needs of victims, identifying crime scenes, and Initiating an investigation.- Report writing and filling Evidence & Action Book (EAB).
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United Kingdom
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Retail
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700 & Above Employee
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Stocks, Logistics & Delivery Manager at Next Victoria Plaza
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Dec 2019 - Jun 2022
- Efficiently managed team schedules and delegated tasks to store team members. - Conducted comprehensive training sessions for new staff and provided constructive feedback for their development.- Strategically maximised sales service using commercial systems and insightful reports.- Skillfully motivated teams to surpass targets and meet deadlines, fostering a positive work environment.- Coordinated the delivery process, receiving goods from the truck by liaising with logistics and delivery drivers. - Worked closely with the logistics team to monitor delivery schedules and track incoming shipments. - Managed the efficient transfer of stock items into the store, organizing and arranging them appropriately. - Utilized the Zebra systems to accurately count and ensure up-to-date tracking records.
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Store Operations Coordinator at Next - 02 Arena
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Dec 2020 - Dec 2020
- Spearheaded the establishment of the 02 Arena Next store from the ground up, collaborating closely with fellow coordinators and managers. - Efficiently managed the processing and scanning of incoming deliveries and stock items, ensuring accurate inventory tracking and stock management.- Played a key role in designing and arranging the store layout, optimising the display of products for an enhanced customer experience. - Contributed significantly to the visual merchandising efforts, effectively implementing visually appealing floor layouts to attract and engage shoppers.
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Muslim Hands
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London, England, United Kingdom
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Events Organiser - Mount Snowdon Hiking Challenge
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Nov 2021 - Nov 2021
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London, England, United Kingdom
- Successfully led a Mount Snowdon hiking challenge for charity.- Ensured the safety and well-being of 55 participants from different cities.- Coordinated logistics and planning for the hiking event.- Provided guidance and support to participants throughout the challenge.- Organized fundraising efforts and managed donation collections for the chosen charity.- Collaborated with local authorities and support teams to ensure a smooth and successful event.- Demonstrated strong leadership skills and ability to handle diverse participant needs.- Created a memorable and rewarding experience for all participants involved.
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Auden Place Community Nursery
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London, England, United Kingdom
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Assistant Football Coach
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Sep 2021 - Sep 2021
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London, England, United Kingdom
- Enthusiastic and dedicated Assistant Football Coach.- I worked with children aged 3 to 9 at Auden Place Community Nursery.- Showcased essential football skills and movement to young players.- Inspired children to explore new abilities and techniques.- Monitored children's behaviour for a positive and safe learning environment.- Committed to fostering a love for the sport and promoting skill development.- Compiled a detailed report at the end of each day to track progress and achievement.
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United Kingdom
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Retail
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700 & Above Employee
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Junior Supervisor
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2019 - Dec 2019
- Monitored weekly and monthly sales targets, analyzing best and worst sellers to inform decision- making processes. - Successfully managed Health & Safety standards, ensuring compliance with both company and legal regulations. - Collaborated closely with Managers to support daily operational tasks and store management. - Conducted thorough safety floor walks to maintain a safe environment for staff, customers and visitors.- Displayed excellent communication skills, proficiently handling calls, and queries, and effectively resolving conflicts.- Efficiently replenished stock and implemented merchandising strategies based on store layout guidelines.
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Sales Consultant
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Jan 2018 - 2019
- Worked in all areas of the store, including sales floors, stockrooms & processing deliveries.- Worked behind tills, handling cash & offered fast & friendly customer service.- Set up work area & got stock ready to be sold.- Located the stock quickly to keep the floor full & meet customers' demands.- Maintained clean & tidy stockrooms to keep faulty & destroyed stock to a minimum.- Transferring stock out & accurately to be sold on the shop floor.
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Resurgo
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Clapham Junction
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Graduate Trainee (Professional Development Programme)
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Oct 2017 - Jan 2018
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Clapham Junction
- Delivered Presentation on Self-Driving Cars at Toyota Head Office, Great Burgh, Epsom. - Networked & Delivered Presentation at ‘Founders For Opportunity’ at Google Campus for Startup.- Delivered Presentation on Development & Career Management at Spear Resurgo, Clapham Junction.
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Ernest Bevin College
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London, United Kingdom
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Financial Director (Business Project)
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Apr 2013 - May 2013
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London, United Kingdom
- Ran an enterprise activity for my business project, and gained hands-on experience through an enterprise activity.- Opened a stationary stall in college and ran for profit for two months- Served as Financial Director, responsible for managing finances and making crucial decisions- Tracked income and expenses, ensuring budget adherence and identifying cost-cutting opportunities- Developed organizational and planning skills, working effectively with the team- Ensured timely completion of tasks and smooth operation of the stall.- Donated profits to charity, making a positive community impact- Demonstrated commitment to giving back- Overall, a rewarding experience and grateful for the opportunity to be part of it.
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Hilton Worldwide
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London, England, United Kingdom
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Events & Business Conference Assistant (Work Experience)
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May 2012 - May 2012
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London, England, United Kingdom
- Part of my work experience for my travel and tourism college course- Provided excellent customer service, welcoming guests and maintaining log books- Assisted with checking bookings and managing reservations- Worked in front of the house, greeting and assisting guests- Set up rooms and meeting rooms for business conferences- Assisted in the cafe and reception areas- Developed skills in front-of-house operations and guest relations
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Education
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2014 - 2016University of Greenwich
Business Management, BA Hons -
2015 - 2015University of Greenwich
Computer Forensics - Short Course -
2014 - 2015University of Greenwich
Higher National Diploma, Business Management -
2018 - 2018Resurgo
Level 1, Customer Service -
2013 - 2013Ernest Bevin College
High School, ASDAN Certificate of Personal Effectiveness -
2012 - 2013Ernest Bevin College
BTech Level 3, Travel and Tourism -
2012 - 2013Ernest Bevin College
BTech Level 3, Business Studies & Information Technology -
2013 - 2013Ernest Bevin College
FSKL/L2, English Level 2 -
2011 - 2011Ernest Bevin College
Edexcel BTEC Level 2 Diploma, Travel and Tourism (QCF) -
2011 - 2011Ernest Bevin College
Edexel Certificate, Adult Literacy -
2008 - 2010Garrison Academy
O level, Maths, Science, Biology, Chemistry, Physics, Geography, History and English -
2002 - 2002Army Public School Zhob Cantt
Grade 2, Overall attained: 82%, A-1 and 5th position. -
2001 - 2001Moody's Prep School, Lalkurti, Rawalpindi
KG -
1999 - 1999Army Public School Seven Streams
Playgroup and Nursery.
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